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Received a refund letter from Elderbridge

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Beth13
Beth13 Posts: 1 Newbie
Has anyone else received a letter from Elderbridge saying they are due a refund of X thousand pounds on a debt they made good years ago?? The letter states we need to send proof of ID documents and bank account details, which to me sounds really dubious??!! Is this letter legitimate? Any help would be gratefully received.

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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 2 July 2021 at 11:43AM
    Yes, lots of people. It's legitimate.

    They won't deal with you without confirming your ID, for obvious reasons.
  • Beth13 said:
    Has anyone else received a letter from Elderbridge saying they are due a refund of X thousand pounds on a debt they made good years ago?? The letter states we need to send proof of ID documents and bank account details, which to me sounds really dubious??!! Is this letter legitimate? Any help would be gratefully received.
    Hi, I received a letter a few weeks ago to say I was entitled to a refund of over £1000, I too thought is this legit? I phoned a number for them I found through google and spoke to a very helpful man who explained why people were due the refunds etc… I sent my details via post and received my refund into my bank account today.
    So if you are owed a refund definitely send back the reply 😃. 
  • Hi, Just wanted to say I was very dubious about the letter but seen this post and decided to go for it. Got my refund paid into my account today. Thank you
  • superbigal
    superbigal Posts: 622 Forumite
    Part of the Furniture 500 Posts
    Relates to historical FIRSTPLUS Loans.
    Part of barclays I believe.
  • Hi saw this thread and wanted to ask under what circumstances are refunds being given. Took a loan with FirstPlus in 2007 and taken over by Elderbridge however not received a letter 
  • molleym
    molleym Posts: 5 Forumite
    Part of the Furniture First Post Combo Breaker
    Does anyone have any reason as to why they were refunded ? I too a loan with FirstPlus, never missed a payment and settled last year but always felt the interest rates were  higher than should be is this the case for the others that have been refunded?? They called me today about a complaint I put in after reading some forums and I’m waiting for them to call
    Me back ?? 
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