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Non-refundable deposit

Last year (before lockdown) I paid a deposit for my makeup to be done for my graduation, on the understanding that the makeup artist said it is non-refundable. I
have tried to book in MULTIPLE times since the restrictions have eased however this makeup artist is not responding to my messages but is reading them and choosing to ignore. 
I would like to know where I stand - am I entitled to my deposit back? 

Comments

  • HampshireH
    HampshireH Posts: 4,955 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    edited 4 July 2021 at 8:05PM
    Send a letter before action and go to small claims for your money back if she refuses to refund you. 

    Depends how much it was and if you can afford not to get it back I suppose


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