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Question about returning item to Amazon

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I purchased a Synology DS920+ for £493 last week, this week it has been reduced by £90. I called Amazon to ask if they'd price match and they said no and advised me to order one at the new price and return it with the old invoice. Can anyone confirm that this will work? I'm worried that the invoice is matched to the exact box and it will cause problems, although looking at the invoice there is nothing that indicates it is matched. I'd really prefer not to go through moving across from the old one to the new one if possible as I've just spend forever setting my current one up. Thanks

Comments

  • sarah1972
    sarah1972 Posts: 19,393 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    I have done it, just take off all old labels. 
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • Brodel
    Brodel Posts: 442 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    sarah1972 said:
    I have done it, just take off all old labels. 
    I can't really remove the label without damaging the box though unfortunately.

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