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Template letter for virgin mobile letting them know am unable to pay for my bills to them.

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I have just cancelled my direct debits to virgin mobile while waiting for my debt relief order to be put in place and am going to send a letter to them but am really struggling to word it can anyone please help me with a template or advice thanks.

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  • sourcrates
    sourcrates Posts: 31,573 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Dear Virgin Mobile,

    I am currently suffering severe financial problems, as a result of bad life choices/covid-19/job loss/health reasons/other (delete as appropriate) and cannot currently pay my non essential borrowing.


    This situation is likely to be on going, and as such I am seeking debt help from one of the free debt advice charities.

    Once a solution has been put in place, you will be contacted again, until then, please show forbearance in relation to collection activity on this account.

    Regards

    dandare747


    You don`t really need to send them anything, but you can do as a curtesy.


    The IS will inform them when your DRO is granted, until then, just remember debt collection takes a long time, nothing is likely to happen anytime soon, except the odd letter or call perhaps.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • That’s great thank you very much 

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