Final payslip still not received 2.5 months after leaving company

Ella_fella

So left my last job at the end of March, when I handed my notice in was after payroll cut off for the month, was owed accrued holiday pay for the year so expected a final payment.

April came and went no payment for holidays owed and no P45. Start of May phoned payroll twice to ask about P45 and owed monies, took 2 weeks after chasing several times to get a payment into my bank account and forward me my P45. Was promised payslip by end of month.

2nd week in June phoned to complain again, was told would be sent out in the post that week. That week has been and gone again getting really fed up now, am dealing with a payroll clerk, can anyone please suggest who and how I can escalate this to now as clearly they are not taking this seriously as still don't know if I've been paid the correct amount of owed leavers pay.

General_Grant

What did you calculate you should have been paid?   Were you paid what you expected?

Who was your manager?  That person's manager?

What size of organisation?  Do they have an HR Manager or a Head of Finance?

Ella_fella

General_Grant said:

What did you calculate you should have been paid?   Were you paid what you expected?

Who was your manager?  That person's manager?

What size of organisation?  Do they have an HR Manager or a Head of Finance?

I wasn't paid what I was expected, no. The company is a global manufacturer with a base in the UK. 

Dazed_and_C0nfused

Have you checked what was reported to HMRC?

You can see (limited) payslip info on your Personal Tax Account on gov.uk

oh_really

Is this the same job...https://forums.moneysavingexpert.com/discussion/6269469/difficult-employee-that-no-manager-wants/p1

General_Grant

oh_really said:

Is this the same job...https://forums.moneysavingexpert.com/discussion/6269469/difficult-employee-that-no-manager-wants/p1

Surely that job is the new one - not the one they left in March.

General_Grant

Ella_fella said:

General_Grant said:

What did you calculate you should have been paid?   Were you paid what you expected?

Who was your manager?  That person's manager?

What size of organisation?  Do they have an HR Manager or a Head of Finance?

I wasn't paid what I was expected, no. The company is a global manufacturer with a base in the UK. 

When you were working for them, was the "base" large enough to have an HR Department with a Head or an Accounts Department with a Chief Accountant (or similar job titles)?   If so, write to them.  If not, why not contact your line manager or their manager, whatever level in the organisation you would know? 

Thrugelmir

Have you received a P60? 

If you handed your notice in after the payroll cut-off. Did you provide the necessary notice period? 

General_Grant

Thrugelmir said:

Have you received a P60? 

If you handed your notice in after the payroll cut-off. Did you provide the necessary notice period? 

Whether a P60 was due depends on the leaving date shown on the P45.

Savvy_Sue

I once had a letter from HMRC demanding to know why one of my employees hadn't been given a P45. 

They hadn't told me they were leaving - casual job, effectively zero hours ... 

I know this isn't the same situation, but that's one way of getting the P45: tell HMRC it has not been sent to you!

General_Grant

Savvy_Sue said:

I once had a letter from HMRC demanding to know why one of my employees hadn't been given a P45. 

They hadn't told me they were leaving - casual job, effectively zero hours ... 

I know this isn't the same situation, but that's one way of getting the P45: tell HMRC it has not been sent to you!

They've got the P45.
I was pointing out they wouldn't have a P60 (mentioned by Thrugelmir) if the P45 gave their leaving date in the previous tax year.