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'We notice you've been using iPlayer?' email after watching iPlayer at parents house

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  • Cornucopia
    Cornucopia Posts: 16,477 Forumite
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    Probably not from the web interface, but the app could access to that sort of device info
    Could be, in theory, but isn't.  And what good would it be whilst the App doesn't know the TV Licence number?

    The reality is that the Portable equipment exemption is probably rarely used in circumstances where it would make the difference between a viable evasion case and not.   Therefore not worth TV Licensing worrying too much about technical solutions that would likely be more trouble (in false alarms) than they were worth.  

    The emails that the OP is reporting are a quick and dirty approach that amount to nothing more than just another deceptively-worded scare tactic. 
  • prowla
    prowla Posts: 13,986 Forumite
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    From the iPlayer T&Cs:
    If you already have a TV Licence for your address, you are already covered to download or watch BBC programmes on BBC iPlayer when you’re on the go, provided the device you’re using isn’t plugged into the electricity mains at a separate address. If the device is plugged in at a separate address, you need to be covered by a licence at that address.

    On a technicality, if it's a laptop: they usually have a separate power supply, so the laptop itself is not plugged into the mains; QED...

    Similarly with a tablet (eg. iPad).

    As for using your account at a house which is also licenced anyway, then it would be pretty tenuous and presumably indefensible for the company to claim licence infringement.


  • coffeehound
    coffeehound Posts: 5,741 Forumite
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    edited 13 June 2021 at 6:06PM
    @Cornucopia I don't doubt that youre right.  But from the discussion upthread, wouldn't the OP automatically be in breach using a disconnected mobile device without a licence?
  • Grumpy_chap
    Grumpy_chap Posts: 18,272 Forumite
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    Were you on the laptop battery or plugged in to the mains?
    TV Licence website say that matters, if you are plugged into the mains, covered by the licence at the property.  If you are on battery, covered by the licence at your home (except it seems you don't have that).
    https://www.tvlicensing.co.uk/check-if-you-need-one (under answers to your questions - do I need a licence to watch TV away from home?)
    Not sure how, or if, they can detect whether the laptop is plugged in or on battery.
    It doesn't matter in the OP's case, and you have it slightly wrong, anyway.
    If the premises that you are in have a Licence then you can watch what you want.
    If you have a Licence at your own home, you can use portable equipment anywhere (powered by its own batteries).

    They have no means of detecting anything, certainly not whether a laptop is plugged in or not.
    I am happy to be incorrect, but not sure that I am.  I paraphrased directly from the TV Licensing site and provided the link for reference / verification.  This specifically refers to the OP using their laptop away from their home (at the OP's parents):

    https://www.tvlicensing.co.uk/check-if-you-need-one

    If you’re watching away from your home on a phone, tablet or laptop, and:

    • you plug your device into the mains, you’ll be covered if that property already has a TV Licence (e.g. you go to a friend’s house and they have a licence). Otherwise, you’ll need to buy a separate TV Licence for that property.
    • your device is not plugged in (i.e. you’re watching or recording live TV programmes on any channel, or downloading or watching BBC programmes on BBC iPlayer, using devices powered solely by internal batteries) you will be covered by your home TV Licence.

    That extract from the TV Licensing page (under the question "Do I need a TV Licence to watch TV away from home?")  specifically draws a distinction between operating on battery or operating plugged in.  The OP stated they do not have a TV licence, so would need to be plugged in when at their parent's house.
    Dan54321 said:
    I don't have a TV license as I don't watch live TV or iPlayer at my home address. I made a declaration to say I didn't need a TV license. Occasionally I will watch iPlayer on my laptop or playstation using my iPlayer account *at my parents house*, which is covered by a TV license. 

    I have just noticed the asterixis around " *at my parents house* " so does this mean the OP is not actually at the parent's house?

    It seems doubtful that the TV License could detect if the OP is plugged in or on battery when at the parent's house, but they likely could detect if the OP is not at the parent's house but somewhere else.  Maybe that is what initiates the contact e-mails.
  • Cornucopia
    Cornucopia Posts: 16,477 Forumite
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    edited 13 June 2021 at 7:10PM
    @Cornucopia I don't doubt that youre right.  But from the discussion upthread, wouldn't the OP automatically be in breach using a disconnected mobile device without a licence?
    The discussion upthread is incorrect.   The OP is not "in breach" by watching iPlayer at their Parents' Licensed house irrespective of how they watch, or on what.   The entire premises and everyone and everything within it are covered by the Parents' Licence.

    If people are confused by the apparently miraculous nature of the claims in the TV Licensing e-mail, don't be.   They are a theatrical trick, based on a quick and dirty misuse of existing data to produce an accusation that is not nearly definitive enough to be appropriate.
  • Grumpy_chap
    Grumpy_chap Posts: 18,272 Forumite
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    edited 13 June 2021 at 9:56PM
    I can understand why you've drawn that conclusion from the quote you've provided, but it's still wrong, and worse, the quote itself is unnecessarily capable of being misunderstood.

    Thank you for providing the clarification.
    The quote was, clearly, misunderstood.  No ambiguity in the way you re-worded things:
    It would be better for them to say this:   You will be covered for [TV viewing] away from home, if the address where you are watching has a Licence.   Additionally, if you have a Licence at your own home address you may also watch on a portable device powered by its own batteries.


  • Barny1979
    Barny1979 Posts: 7,921 Forumite
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    JJ_Egan said:
    Does IPlayer have a guest account that could be used ?
    No, you cannot logon as a guest.
  • phillw
    phillw Posts: 5,665 Forumite
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    Cornucopia said:
    They have no means of detecting anything, certainly not whether a laptop is plugged in or not.
    Depends on the browser you are using, there is a battery status api but it was dropped from firefox

  • Cornucopia
    Cornucopia Posts: 16,477 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    phillw said:
    Cornucopia said:
    They have no means of detecting anything, certainly not whether a laptop is plugged in or not.
    Depends on the browser you are using, there is a battery status api but it was dropped from firefox

    When I said "they", I meant TV Licensing.   They have no electronic means of detecting anything.   They use actual people with actual paper to go door-to-actual door down actual streets.   

    Whether "detection" by electronic means is technically, practically and legally feasible is a different question to whether it is in use.   It isn't.
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