Updated: It was a glitch in the lender's website!

Jim02 · 10 June 2021 at 2:44PM

I recently used the MSE service to find a loan. The results came back, along with a notice that said (for a few providers),
"Guaranteed rate
2.8% APR

We’ve got them to guarantee this loan rate. If you’re accepted, this is the rate you will get"

On applying through the link, I end up with an offer of... 5.9%. And, as the provider has just done a credit check, I'm unable to go elsewhere as the credit check agency believes I'm trying to apply for multiple loans at once.
UPDATE:
I initially thought this was a problem with MSE, as I called the lender and they said, "we never give out guaranteed rates to comparison sites."
On re-applying with the same lender, I get the originally promised rate. So it was clearly a glitch in the lender's website, not a problem with MSE.

[Deleted User] · 10 June 2021 at 2:47PM

Jim02 said:

I recently used the MSE service to find a loan. The results came back, along with a notice that said (for a few providers),
"Guaranteed rate
2.8% APR
We’ve got them to guarantee this loan rate. If you’re accepted, this is the rate you will get"

On applying through the link, I end up with an offer of... 5.9%. And, as the provider has just done a credit check, I'm unable to go elsewhere as the credit check agency believes I'm trying to apply for multiple loans at once.
I've tweeted Martin directly asking him to remove this false information.

😂🙄

your credit file obviously contains information you didnt or wasn't asked during application

Jim02 · 10 June 2021 at 2:57PM

_shel said:

your credit file obviously contains information you didnt or wasn't asked during application

No, that wasn't it. My credit is impeccable, with all due respect.

In fact, going through the application process again resulted in being given the rate I was initially promised. So it seems it was a glitch in the lender's application checking service.

To which end, I'll modify the original post (if I can).