Amazon Prime Delivery

mimi1234

Hi all,

I am quite new to Amazon and I have a question.  If I am part of Amazon Prime and I place an order, is the item supposed to turn up the next day or whenever they have a slot available?  I thought if you were part of Prime, all orders got delivered the day after.  Sometimes it turns up the day after but the item I have just purchased now is saying it will be here on Saturday.  

Sorry if I am being really thick here.  I did have a brief look on the website but got a bit lost.

Thanks,

Spoonie_Turtle

mimi1234 said:

Hi all,

I am quite new to Amazon and I have a question.  If I am part of Amazon Prime and I place an order, is the item supposed to turn up the next day or whenever they have a slot available?  I thought if you were part of Prime, all orders got delivered the day after.  Sometimes it turns up the day after but the item I have just purchased now is saying it will be here on Saturday.  

Sorry if I am being really thick here.  I did have a brief look on the website but got a bit lost.

Thanks,

It depends.  Most things are next day, but some clearly state the earliest time is 2 days later (or more).  From my informal observations I think it may at least partly depend on where exactly the item is located.

soolin

As per spoonie_turtle, it shows clearly on the order page , there is often a bit of slippage if you buy late in the afternoon or evening as even Next Day can mean the day after. 

mimi1234

Many thanks for the clarification.

bris

I've noticed it too, My prime account is taking longer for deliveries now for some reason, lots of stuff saying next day have failed to turn up on time.

RFW

bris said:

I've noticed it too, My prime account is taking longer for deliveries now for some reason, lots of stuff saying next day have failed to turn up on time.

There are warehousing issues with Amazon. They're reorganising some and so I can understand some items will take longer.

From what I remember there was an issue with Trading Standards where they had to make sure that 80% (or some other fairly high figure) had to arrive next day.

greyteam1959

Lots of items are not eligible for Prime delivery.
It is clearly stated.

Carrot007

bris said:

I've noticed it too, My prime account is taking longer for deliveries now for some reason, lots of stuff saying next day have failed to turn up on time.

Has always been next day (after dispatch). Dispatch occuring only after it has been moved to your local distribution centre(could be one opf a few). It's never been the next day you expect. Really depends on what you order and where you are of course. For instance if I order prime next day wiper blades for my car they come from Germany first. Which as I said does not count as days.

mimi1234

greyteam1959 said:

Lots of items are not eligible for Prime delivery.
It is clearly stated.

Mine actually had the prime delivery icon next to it so it threw me when it said it was going to come a few days later.  Don't get me wrong, I don't mind waiting but they really should not advertise something they are not going to do.  Just my thoughts anyway.  

arsenalboy

I have always understood Amazon Prime to be free delivery. 
This does not always mean next day delivery but in the vast majority of cases it is.
During the last year I have used Prime extensively and it will always say "if you order within the next X hours Y mins it will arrive tomorrow". It will give a date so that "next day" or "tomorrow" is not ambiguous.
I have never been let down and live in Devon, so not exactly central! 

Spoonie_Turtle

arsenalboy said:

I have always understood Amazon Prime to be free delivery. 
This does not always mean next day delivery but in the vast majority of cases it is.
During the last year I have used Prime extensively and it will always say "if you order within the next X hours Y mins it will arrive tomorrow". It will give a date so that "next day" or "tomorrow" is not ambiguous.
I have never been let down and live in Devon, so not exactly central! 

Exactly this, in my experience.  It is rare for it not to be next-day delivery but it's always clearly stated so I've never been taken by surprise.