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Paid then disappeared
Loveacuppa
Posts: 13
Forumite
Hi everyone.
Does anyone know what the regulations are about when someone pays me and then disappears? I have a customer with an outstanding balance that they were entitled to have back, but I haven’t been able to get hold of them for over a year. I tried contacting them several times in the first couple of months with no reply, so when does their balance become void and they lose the right to reclaim it?
Does anyone know what the regulations are about when someone pays me and then disappears? I have a customer with an outstanding balance that they were entitled to have back, but I haven’t been able to get hold of them for over a year. I tried contacting them several times in the first couple of months with no reply, so when does their balance become void and they lose the right to reclaim it?
Also, I think I should add a clause in my Ts and Cs about this, so if anyone knows the legislation I can refer to about this I’d really appreciate it!
Thank you! ☺️
0
Comments
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They have 6 years from the date they paid you to reclaim the money.If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales0
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Thanks. Do you know what bit of legislation that’s from? (Just in case they come back to me after 7 years!)lincroft1710 said:They have 6 years from the date they paid you to reclaim the money.0 -
Limitation Act 1980If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales1
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