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TERMS & CONDITIONS CHANGE

Hi, I’m just looking for some advice. When I booked my make up artist I signed her terms and conditions (contract). She has changed them without informing me (says she sent an email but must’ve been lost in the cloud!!). I have not accepted them nor do I want to. The original ones did not state that they were subject to change nor did they confirm I would have to accept new terms. Do I have a case? Thanks! 

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    The terms can't be changed, but elements of the service provided can be changed if the terms allow. 

    What has she changed? 
  • She has included two new charges that were never on the contract before! 
  • I’ve emailed her once to say that i am not prepared to pay the new charges as we signed a contract etc but she’s replied saying I have to. Not sure where to go from here! Wish there was some legislation I could quote but I cannot find anything concise 
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