Rossendales advice please

jazzyja

Hi all, so ive been paying a rossendales debt since 2013 for council tax debt. £20 per month. I recently changed banks and only just realised my rossendales DD hasn't been carried over. I've rang rossendales to set it back up but they don't have my address on record and my customer number doesn't exist?! Now I'm confused because I know I definitely still owe money and where has my money been going? Also (please don't judge) I moved house and failed to tell them but still continued continued to pay the debt, so I don't even know if they've been sending me letters. I spoke to a woman who said she can't find me but will pass me onto the council tax dept see if they can but it keeps cutting me off!😡 
Now I really dont know what to do as I'm frightened to death of getting a CCJ. It's been 4 months since I last paid. What do I? Thanks 

sambaird

If you have any statements from your old bank, there will be a direct debit reference number. Perhaps Rossendales could locate you with that.

jazzyja

sambaird said:

If you have any statements from your old bank, there will be a direct debit reference number. Perhaps Rossendales could locate you with that.

Yes thats the one I've given. But they still can't find me 

fatbelly

You don't get a ccj on council tax debt.

Take Rossendales out of the loop for now.

The money still owing (if any) is owed to the council, not Rossendales. If you can't get through on the phone, try emailing the council or check their website to see if they have a secure messaging system.

jazzyja

fatbelly said:

You don't get a ccj on council tax debt.

Take Rossendales out of the loop for now.

The money still owing (if any) is owed to the council, not Rossendales. If you can't get through on the phone, try emailing the council or check their website to see if they have a secure messaging system.

OK thankyou. Hasn't the debt been "bought" by rossendales though? This was years ago and if I remember rightly council didn't even give me an option they just passed it straight to them 🤦‍♀️

CIS

jazzyja said:

fatbelly said:

You don't get a ccj on council tax debt.

Take Rossendales out of the loop for now.

The money still owing (if any) is owed to the council, not Rossendales. If you can't get through on the phone, try emailing the council or check their website to see if they have a secure messaging system.

OK thankyou. Hasn't the debt been "bought" by rossendales though? This was years ago and if I remember rightly council didn't even give me an option they just passed it straight to them 🤦‍♀️

Rossendales act as enforcement agents to collect the debt to the council under a court order (the liability order). Rosendale's simply collect the debt for the council, they don't buy the debt (they can't).