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Amigo claim

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Hi looking for a bit advise, I had a 5k loan with amigo, balance was about 4k when I got into difficulty and entered a debt repayment agreement, my guarantor repaid the balance as amigo would not agree to debt program. Since then I had claim against amigo accepted and they made a refund payment to my guarantor, since then they have reopened my account with a 6k balance, how does this work and why after admitting they never carried out out affordable checks on my loans they are now saying I owe them money again? 

Comments

  • BrassicWoman
    BrassicWoman Posts: 3,218 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Mortgage-free Glee!
    I'm really happy your guarantor got their money back.
    2021 GC £1365.71/ £2400
  • She's had It back twice now as I keep repaying her every month :)
  • superbigal
    superbigal Posts: 619 Forumite
    Part of the Furniture 500 Posts
    If you fell out with the guarantor good luck.
    Otherwise at least you can stop paying them now and hopefully they may give you some of the money you paid them to pay your new Amigo balance,
  • sourcrates
    sourcrates Posts: 31,552 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    edited 4 June 2021 at 12:55PM
    Hi looking for a bit advise, I had a 5k loan with amigo, balance was about 4k when I got into difficulty and entered a debt repayment agreement, my guarantor repaid the balance as amigo would not agree to debt program. Since then I had claim against amigo accepted and they made a refund payment to my guarantor, since then they have reopened my account with a 6k balance, how does this work and why after admitting they never carried out out affordable checks on my loans they are now saying I owe them money again? 
    This is a question you need to put in writing to Amigo, they are the only ones who can give you clarity on this.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
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