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Best laptop outlet (+ is Laptopsdirect reliable)?

I'm looking for a brand new Windows laptop (medium spec: i5 processor, 8GB RAM, etc) and wondering if anyone can recommend a good outlet or website. I don't mind a model that's a few years old, as long as it's new.

I've spotted laptopsdirect.co.uk, and wondered if anyone's had good / bad experiences with them? Some people have mentioned long waits for laptops to arrive, and wondered if that's the exception rather than the rule.

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