Tip

Sallywin

Sometimes 

Curlyben

Sorry to say, but you fell for the oldest DCA trick in the book.
Have you actually discovered if they have the lawful rights to collect this debt ?

Sallywin

I asked no info, made no payments, ignored their letters for years. I knew this debt, so when they offered me a discount I thought to pay and forget about it. Considering that I wasn't the one offering settlement amount, I didn't bother to ask for cca. Do you by any chance know what law should I look into to see what my rights are?

[Deleted User]

Might be statute barred. How long have you ignored before you made a payment ?

sourcrates

What`s the difference between the outstanding balance, and what you paid ?

I would submit an official written complaint about there business practices, trying to confuse a debtor by demanding certain criteria are met, as some means of acceptance of an offer, is something the FCA would frown upon, threaten to inform them of your complaint, also tell them you will have no hesitation to escalate the matter to the FOS if this matter is not concluded to your satisfaction.

That alone will cost them their £550.00 referral fee to the FOS, make a stink, be a nuisance, put pen to paper, although the FCA do not respond to individual complaints, if enough people contact them about a certain company, and its methods, they will investigate them, and they have the power to close them down for good, so a threat of a complaint to the FCA will likely be taken seriously.

Sallywin

profile/Deleted User said:

Might be statute barred. How long have you ignored before you made a payment ?

defaulted in July 2015, so not yet. However agreement is pre 2007, so they might not have it, perhaps the reason for less than 30% settlement offer, which I was happy to pay, but now they play monkeys with me. 

Sallywin

sourcrates said:

What`s the difference between the outstanding balance, and what you paid ?

I would submit an official written complaint about there business practices, trying to confuse a debtor by demanding certain criteria are met, as some means of acceptance of an offer, is something the FCA would frown upon, threaten to inform them of your complaint, also tell them you will have no hesitation to escalate the matter to the FOS if this matter is not concluded to your satisfaction.

That alone will cost them their £550.00 referral fee to the FOS, make a stink, be a nuisance, put pen to paper, although the FCA do not respond to individual complaints, if enough people contact them about a certain company, and its methods, they will investigate them, and they have the power to close them down for good, so a threat of a complaint to the FCA will likely be taken seriously.

As mentioned, settlement amount bellow 30%, around £300, which was affordable to me. I wrote them short email earlier, just to ask what the heck, but will write a complaint too. Thank you. 

Suseka97

As has been said, your only recourse now is to kick up a stink and make sure it's all in writing, always best to have a paper trail.  I assume you've still got the offer letter squirrelled away somewhere, best to keep it until you get the matter settled.  You may find that once you've sent in a formal complaint you'll never hear from them again - but keep hold of your paperwork regardless.