Clydesdale M'gage Banking Ombudsman ^ Small Claims Court.

MWT

I have to agree with the others to the extent that you are a long way from proving liability for a £10k claim...

If you had asked then about getting an interest only mortgage you would have got different advice as well, but you didn't mention that at the time from what you've said so it is more than a small reach to suggest that your change of needs from repayment to interest only could have been envisaged by the representative you were talking to and that any advice they gave would be applicable to a mortgage with much tighter qualification criteria...

Thrugelmir

Paul_K_2 said:

dunstonh said:

Leeds BS made you an agreement in principle but changed their mind as they changed their lending criteria to be more cautious.
You are out of pocket because of your choices.  Not because of Clydesdale.

My broker was told the withdrawal of the offer by Leeds was because of my credit rating. I met all the other criteria.

That's a blanket response by the lender. Internal risk scoring of applicants is commercially sensitive information and not published in the public domain.  

dunstonh

My broker was told the withdrawal of the offer by Leeds was because of my credit rating. I met all the other criteria.

That isn't really what a lender will say.   It tends to be along the lines of if it was just this or that by itself it wouldn't be an issue but when all things are considered it is just too much.     i.e. in your case, it may have been that you just squeezed in without it but it was enough to take you over.   

What you bought is not the same as what you had in 2019.  You increased your borrowing (so increased LTV = increased risk and increased expenditure and reduced affordability = increased risk).   Its interest only and in conjunction with authorised arrears, that makes lenders nervous and is increased risk.   And Coronavirus saw lenders go cautious on their criteria.      So, what may have passed 3-6 months earlier was not passing after that.

As I said, a lending decision is a sum of all of its parts. Not one thing in isolation.   Clydesdale are never going to be held responsible for you not getting a mortgage with the Leeds.

[Deleted User]

 you’ll be able to get a new mortgage or a new mortgage with us as easy as ever

So Its probably correct that you can get a new mortgage with them as easy as ever.  Staying with the same lender on a new deal doesn't require credit scoring so you would have got a new mortgage with them as easy as ever.   
I fail to see how you can take anyone at Clydesdale's word regarding a completely different lenders lending criteria.    You surely would be phoning up the lender you planned to go to and ask 'do you reject people if they have had authorised mortgage arrears?'. 
As previously said, FOS are very (annoyingly) consumer friendly and probably would have strung clydesdale up over this. However you made an incorrect assumption about timings and you've lost your chance there.   
I cant see the court awarding anything really.  It is likely they will place quite a bit of this in your court for making an assumpton that Clydesdale could comment on other lenders lending policy