I have someone else's pension

kuratowski

p00hsticks said:
 also returning to sender may well instigate them giving it another try at locating the correct person.

Maybe, or it may not.  I've lived here for almost eight years and I still receive some correspondence - pensions related, based on what's printed on the outside of the envelope - addressed to a former occupant.  Despite returning to sender every time.

PennyForThem_2

It is a data protection breach.  Financial info isn't seen as sensitive information however.  Include the Data protection officer making it clear to them that you have tried to have this sorted out but nothing gets done.  Point out that if the breach continues you will email Infomation Commissioner.

Data Protection Officer at:

Zurich Insurance Group
Tri-centre 1
Newbridge Square
Swindon
SN1 1HN

or by emailing the Data Protection Officer at GBZ.General.Data.Protection@uk.zurich.com.