Unaffordable lending claim help please

2babyboys

Hi...I took out a loan with NatWest after I got myself into debt and wanted the loan to help pay my credit cards as I was maxed out and no longer enjoying low interest rates.  This loan was the last credit I took out.  Within months I fell into difficulty and ended up defaulting on all my cards and loan.  I turned to stepchange who set up a DMP.  My question is how do I raise a complaint for unaffordable lending?  Can I complain to credit card companies or only my NatWest loan?  Thank you

[Deleted User]

Who do you think was irresponsible in lending you money and why?

That will give you the answer.

2babyboys

I am very much in the learning phase of trying to get out of debt so would really appreciate your help.  

I don't know if I can make these claims to credit card providers or only my loan account?

I wAs drowning in the debt.  It made me unwell, I was prescribed anxiety medication and then turned to stepchange.

Thank you

[Deleted User]

Start with the credit cards. What were your circumstances that means they should not have given you the card you applied for?

sourcrates

Ideally Stepchange should have been your first port of call, thus avoiding the loan altogether.

Unaffordable lending complaints usually only apply to high interest, short term borrowing.

However, if you feel adequate checks were not done in respect to your loan application, then by all means submit a complaint.

GeordieGeorge

2babyboys said:

Hi...I took out a loan with NatWest after I got myself into debt and wanted the loan to help pay my credit cards as I was maxed out and no longer enjoying low interest rates.  This loan was the last credit I took out.  Within months I fell into difficulty and ended up defaulting on all my cards and loan.  I turned to stepchange who set up a DMP.  My question is how do I raise a complaint for unaffordable lending?  Can I complain to credit card companies or only my NatWest loan?  Thank you

What would have happened had you not taken the loan; how would you have been better off?

2babyboys

Can anyone point me in the right direction to finding out to claim please?  Thank you

JamieJ89

Google debt camel, lots of threads and templates over on that site for all range of credit - loans, payday loans, credit cards.

GrumpyDil

It's not that straightforward as posters are trying to find out what the basis for your claim is. 
If you are determined to claim then start with the credit cards first but you will need to be able to articulate why you think the credit card companies are liable for giving you roo much credit. 

sourcrates

2babyboys said:

Can anyone point me in the right direction to finding out to claim please?  Thank you

It’s not a claim, you make a complaint.

Debt Camel website, as advised above, is the place to start.