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Asda Online Favourites List Changing

Birdman2015
Birdman2015 Posts: 261 Forumite
Tenth Anniversary 100 Posts Name Dropper
edited 22 May 2021 at 10:10AM in Gone off!
We shop with Asda online every week and have noticed over the past few weeks that items we store as a favourite seem to drop off randomly. These are items we buy every week. Same items I added again last week have disappeared again.

Anyone else noticed this happening?

Comments

  • Farway
    Farway Posts: 15,080 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    Can't say I have, but there's also a "regulars" section so presumably they would be in there and only require you to tick the appropriate box and "add selected to trolley"?

    That is how I use it anyway
    Numerus non sum
  • Stompa
    Stompa Posts: 8,384 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Yes it does seem a bit haphazard. Given how truly awful the Asda website is in general though, it doesn't come as much of a surprise!
    Stompa
  • millie
    millie Posts: 1,575 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    We shop with Asda online every week and have noticed over the past few weeks that items we store as a favourite seem to drop off randomly. These are items we buy every week. Same items I added again last week have disappeared again.

    Anyone else noticed this happening?
    I have noticed this too and found it very annoying, I tend to make my shopping list up during the week and just keep adding things to the list. When I am ready to put the order through I add the list to my trolley and check out. With the frequently bought list you can only add items to the trolley I cant add them to my list. I keep missing things off my shopping because I usually look through the favourites list to jog my memory in case I have missed something. I thought it was just me who had the problem.
  • millie
    millie Posts: 1,575 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    They have a survey to fill in from the regulars page asking what your opinion is about the feature which I have just done,
  • lib21by
    lib21by Posts: 39 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I get my groceries from Tesco, and they operate a 'favourites' list. I was thinking of changing to ASDA, but I find their own lists are full of many many things that I don't buy, and take a long time to plough through. And I cannot see any way of setting up a favourites list. [ I also worry about ASDA's quality but suppose that that is another issue.]
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