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Amazon Returns

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kah22
kah22 Posts: 1,830 Forumite
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I purchased an item from Amazon, it hasn’t arrived yet.  Since then I’ve discovered a better item at a lower price.  What’s the best way to return to Amazon, tell the delivery driver I don’t want the item or return after delivery

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  • Farway
    Farway Posts: 13,228 Forumite
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    Not an expert but I'd go by the value of the item, things have been known to go astray by handing back to driver.
    Mobile phone? Be very cautious, pack of bin liners? No problem
    Eight out of ten owners who expressed a preference said their cats preferred other peoples gardens
  • kah22
    kah22 Posts: 1,830 Forumite
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    Farway said:
    Not an expert but I'd go by the value of the item, things have been known to go astray by handing back to driver.
    Mobile phone? Be very cautious, pack of bin liners? No problem
    Good points
  • joedenise
    joedenise Posts: 16,560 Forumite
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    I've always returned them myself.  Not sure I'd trust a driver to return them.  It's easy enough to do.
  • McKneff
    McKneff Posts: 38,825 Forumite
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    You just refuse delivery  wait while they fill in what they need to and tgats it. I've never had a problem 
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • kah22
    kah22 Posts: 1,830 Forumite
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    Well I missed the delivery, they left it where I asked. Seems that all I need to do is deliver it to a UPS centre with a bar code they sent and that’s it. 
  • purpleivy
    purpleivy Posts: 3,573 Forumite
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    Go to your orders page and submit a return request.
    [SIZE=-1]"Knowledge is knowing that a tomato is a fruit. Wisdom is not putting it in a fruit salad"[/SIZE]
    Trying not to waste food!:j
    ETA Philosophy is wondering whether a Bloody Mary counts as a Smoothie
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