HOIST FINANCE

GarethIvory

I have received a letter from Hoist Finance saying they have taken my loan over from Robisnon Way.  I have been paying RW £5 a month since 2012.  But have always disputed that I owed the money to Lloyds, Due to a complaint at the time from 2010.  I asked Hoist to get a copy of the original agreement which they are unable to do.  What should I do next please.  Should I just continue to pay £5 this would never be paid off and does not appear on my credit file as far as I can tell.  Thanks 

JAS2015

You have made a CCA request? Is that correct?

if they are unable to provide, the debt is unenforceable. I would stop paying

fatbelly

Hoist and RW are the same company. 

If you dispute you owe this, you shouldn't be paying.

Was this an overdraft, credit card or loan?

GarethIvory

fatbelly, it was for a loan, I agreed to pay Robinson Way £5 a month back in 2012, as was going through the ringer and just agreed to get them of my back.  Have asked Hoist to provide a signed contract which they cant.  Would I need to let them know I am not going to pay or just not contact them again?

GarethIvory

JAS2015, I cant remember it was 2012, i was in contact with Robinson way and to get them off my back I agreed to pay £5 for the rest of my life as would never settle the debt at that rate.  I asked Hoist to get a copy of the agreement from Lloyds and they cant?

fatbelly

It's best to do a formal request (in writing, £1 postal order, quote the Act) - then they either reconstruct the agreement or it becomes unenforceable.

Then it's safe to stop paying

There's guidance here

https://www.nationaldebtline.org/fact-sheet-library/credit-agreements-getting-information-ew/

GarethIvory

fatbelly
Thank you, will have a look