How do I send a parcel back to Amazon with a QR code please, Amazon not being very clear about it

oddies

Good morning everyone I hope you’re all safe and well,
                                                                                        I brought my granddaughter a Apple Pencil but it does not work with her new iPad 8 I kept the box at my house but everything else was at daughters house, but my husband drove over with box so I got a QR code from Amazon ( daughter could not get one from her end ) I have asked this morning what to do with QR code Amazon assist said take QR code to post office and they scan the code and just send parcel back, does it not need a returns address on the box and what about the reason why your sending back for refund do you not put anything inside box ( because I would normally do that but daughter just doesn’t know what she should do. Any help would be most appreciated 

JGB1955

To return an item at an Amazon Hub Counter:

1. Initiate a return in Your Orders and create your QR return code. We'll send you an email with your Amazon Hub Counter return QR code and instructions.
2. Take your item to the Amazon Hub Counter and show your return QR code to the Amazon Hub Counter associate. The Amazon Hub Counter associate scans the QR code to accept the return.
3. The Amazon Hub Counter associate puts your item into a polyethylene bag, applies a return label to the package, and sends it back to Amazon.Note: We don't supply additional packaging material at the Amazon Hub Counter. Return your item in the original packaging and appropriately prepare your items (especially any fragile products) with protective packaging before visiting the Amazon Hub Counter.
4. You can now track your return in Your Orders.

oddies

sorry whereis the Amazon hub at the post office she’s sending back via Royal Mail, sorry for being thick

JGB1955

Return an Item at an Amazon Hub Counter

If the item you're returning and your location are eligible, you'll see the option to drop off your return at an Amazon Hub Counter. When you choose this option, you can select Choose an Amazon Hub Counter to return your item to view a map and select an Amazon Hub Counter.

You can find your nearest Amazon Hub Counter on the Amazon Hub Counter page.

oddies

Thank you very much JGB1955 it’s most appreciated have a wonderful day xx 

sarah1972

It’s the same with Royal Mail, just show them the QR code at the post office counter. X 

oddies

Many thanks everyone she did it all for me, I am never buying the kids anything again lol they can have cash from now on