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Will Amazon accept a return on opened air freshener items such as this?

peter021072
Posts: 424 Forumite

In this case they are simple gel type air fresheners with a peel off top, each in a separate box. I've opened 3 out of 6 of the boxes, retrieved the other 3 boxes but not not 2 out of 3 the sticky paper peel off tops, so I've put something similar over the top.
Would Amazon accept a return in that condition?
I can't use these because they gave me an allergic reaction, so I closed them after 1 hour of use. They are supposed to last a month.

Would Amazon accept a return in that condition?
I can't use these because they gave me an allergic reaction, so I closed them after 1 hour of use. They are supposed to last a month.

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Comments
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Probably not.
They may take back the ones you never took the peel off-top from.
If it is a change of mind then think about the condition it came to you in, would you be happy getting them without the peel-off seal?
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I've already mentioned these gave me an allergic reaction perhaps something which should have be mentioned on the item.
A fair proportion of sales are returned through the sale of goods act, it's all part of their business model, and I guess they must write a proportion off or sell them in their nearly new section.
However, food and health products are possible exceptions and perhaps this is included. I certainly wouldn't accept anything degradable, no.0 -
peter021072 said:In this case they are simple gel type air fresheners with a peel off top, each in a separate box. I've opened 3 out of 6 of the boxes, retrieved the other 3 boxes but not not 2 out of 3 the sticky paper peel off tops, so I've put something similar over the top.
Would Amazon accept a return in that condition?
I can't use these because they gave me an allergic reaction, so I closed them after 1 hour of use. They are supposed to last a month.I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.3 -
No.
But you could help other people who may also be allergic by emailing amazon and telling them of your experience - how the product affected you and for that reason you're not able to use it, etc.
Hopefully they will want to withdraw this product from their warehouse.
They should also give you a full refund and ask you to send back the ones you opened, as well as the ones you didn't so they can get rid of them all safely.
They sound extremely toxic to me! Please do let amazon know how they have affected you.
Many thanks, on behalf of all allergic people, everywhere.
Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.1 -
On a related issue, this is what happens to many returns and even new stock!
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MalMonroe said:No.
But you could help other people who may also be allergic by emailing amazon and telling them of your experience - how the product affected you and for that reason you're not able to use it, etc.
Hopefully they will want to withdraw this product from their warehouse.
They should also give you a full refund and ask you to send back the ones you opened, as well as the ones you didn't so they can get rid of them all safely.
They sound extremely toxic to me! Please do let amazon know how they have affected you.
Many thanks, on behalf of all allergic people, everywhere.0
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