MSE News: Ratesetter investors furious as 'technical issue' delays withdrawals after account closure 8 April 2021 at 11:41AM edited 8 April 2021 at 11:42AM in Savings & Investments 31 replies 802 views

MSE_Helen_K

Thousands of Ratesetter investors have been left waiting to get their cash back from closed accounts after a 'technical issue' delayed withdrawals made over the Bank Holiday weekend and on Tuesday. The peer-to-peer lender says it's now fixed the problem though, and says payments should arrive in customers' accounts by the end of Thursday (8 April)...

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'Ratesetter investors furious as 'technical issue' delays withdrawals after account closures'

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ctdctd

I'm not furious and my withdrawal arrived today at about 11:45 - so less than a day later than expected.

dunstonh

Furious because of a day's delay?   That is very Daily Mail of you.

coyrls

I suppose "slightly irritated" doesn't make a good headline.

IvanOpinion

I was 'mildly upset' but then had a cup of tea and some broken biscuits and realised I really didn't care.

Especially since the money arrived in my bank account before MSE managed to tell me that I should actually have been 'furious' (I wonder if the author actually meant 'furriest')

YellowStarling

I think it was more an excuse for account holders to resurrect the whole '2020 halved interest to make a sale with Metrobank' saga again.

Alexland

dunstonh said:

Furious because of a day's delay?   That is very Daily Mail of you.

I'm now really angry about this even though we are unaffected. It really spoilt my day to hear this news! The guy in the article photo looks pretty chilled although the girl in the background seems worried - maybe she hasn't told him the ratesetter money is delayed? He was relying on that money to buy a nicer kitchen...

moneysavinghero

No furious. After all the constant emails advising that this was coming i was expecting to an email when it actually happened. But never got one, so forgot all about and have not even logged into my account to withdraw it.

[Deleted User]

Not bothered about this, just the general experience of having money with Ratesetter: waiting months for a withdrawal last year and the fees on top of this, only to be told all investments would be released anyway. Not furious, but not amused.

thegentleway

I’m incandescent with rage now I’ve realised I’ve lost out on at least 0.01p of interest.

IvanOpinion

Alexland said:

dunstonh said:

Furious because of a day's delay?   That is very Daily Mail of you.

I'm now really angry about this even though we are unaffected. It really spoilt my day to hear this news! The guy in the article photo looks pretty chilled although the girl in the background seems worried - maybe she hasn't told him the ratesetter money is delayed? He was relying on that money to buy a nicer kitchen...

Have you thought about maybe seeking some counselling?  Or do you think maybe a rendition of 'Soft kitty' would suffice?