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Verify nightmare

ok so passport ran out, want to use driving licence, its keeps saying driver number incorrect format, well theres only one way to write the drivers number in section 5 so what the hell are they talking about, cant get through to hmrc at all, trying for days, anyone an idea if they are asking for a different number than they claim 

Comments

  • Strange! However, my wife has never driven and we have Irish passports which really confused the system. There was an option to state that one held neither and she was asked to enter some P60 details e.g. NI paid. Try that!
  • Just a thought. Are you are entering the alpha characters of the driver number in upper case?  It may make a difference 
  • strong8096
    strong8096 Posts: 70 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    YES typing Exact how its shows,
  • My driving license number never ever verifies on anything...if Anybody has to use it for ID purposes they have to ring dvla...its annoying x
  • mags21
    mags21 Posts: 614 Forumite
    Part of the Furniture 100 Posts Name Dropper I've been Money Tipped!
    edited 7 April 2021 at 1:36PM
    YES typing Exact how its shows,
    Make sure that you add the two numbers which are separated by a space from the sixteen letters and digits.
  • strong8096
    strong8096 Posts: 70 Forumite
    Seventh Anniversary 10 Posts Combo Breaker
    didnt think your supposed to use the 2 numbers at the end as they arent theoretically part of driver number 

  • mags21
    mags21 Posts: 614 Forumite
    Part of the Furniture 100 Posts Name Dropper I've been Money Tipped!
    didnt think your supposed to use the 2 numbers at the end as they arent theoretically part of driver number 

    Ah o.k... it’s been a while since I tried.
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