Can Arriva do this?
in Public transport & cycling
9 replies 282 views
Today, my wife had to travel by bus and, as her bus-pass had expired tendered £2 for the £1.70 fare. To her surprise, she was issued with a ticket for the correct amount, but no change. The bus driver explained to my wife that change was no longer given, and this had been company policy for about a year now. Surely, even if this is legal, a receipt should be given for the amount paid, not the amount due?
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Use a card if possible.
Its been widely advertised. Next time get change in advance.
For larger amounts of change, drivers could issue a chit that you could reclaim from the kiosk at the main terminus in the city centre and later (Post-deregulation) from their city centre shop but for smaller amounts you just had to lump it.