Natwest Data Breach

csgohan4

OceanSound said:

ACG said:

I would love to know which banks do not make breach data protection because I have worked for 2 and one of my best mates works for another and I know all 3 of them have breached data protection laws. It is nigh on impossible for them to not have. Add in my credit card comment above and that is a fourth bank. 

For me, it still stands. They made a mistake, you can not use that to get out of the contract you signed up for, one does not negate the other. Even consumer rights are not on your side, if I buy something faulty, I have to give the retailer the opportunity to put it right in the first instance. The bank can not do anything more than apologise and ask you to do the right thing. If they allow you to leave, it would be a goodwill gesture and not because you have any rights (in my opinion). 

If, going by what you say'..They will have also told the customer and also the ICO.', we look at data breaches for revolut (although I must point out they are not a 'bank' - before the 'revolut - they are not a bank' brigade come out here in full force) in the period Jan 2019- Jan 2021, ICO has not received ANY reports: 

https://www.whatdotheyknow.com/request/revolut_ltd_data_breaches_report

When you say you've worked in 2 banks and one of your best mates work for one that's not really casting the net wide, is it?
It's just a bubble.

You could rebutt and tell me what another poster has said, that is all of revolut's breaches in this period may have been 'minor'. Hard to swallow. Anyway, revolut didn't report the breach I was talking about earlier, that confirms that they are not reporting breaches that need to reported!

BTW, do you have any evidence that the likes of monese and Chip have had breaches the like of what the OP experienced?

Why are your Necro posting?

Brie

ACG said:

I have a credit card with a company. I no longer have the card and I no longer live at the address they have on the system. They wont allow me to change the address without going into branch or writing them a letter. I asked them to stop sending out any post as it is going to someone else. They refused and they are knowingly sending my statements to the person who bought my house. 

If you no longer have the card then there are no statements to be produced surely?  

And should you be concerned about a new card being sent to your old address and then someone using it (which would be my worry) then surely it's in your best interest to get the account cancelled else you could be liable for a whole lot of debt.  

I must admit I don't know why you can't change the address over the phone - but perhaps you don't remember enough about the account to get through their security.  (which makes me think the card is with Santander - going by experience I've had with them...)

dunstonh

You may want to have a look at: 

https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/personal-data-breaches/#:~:text=You notify the ICO within,investigation within a few days.

Exactly. Its not likely to be a reportable breach.

OceanSound

dunstonh said:

You may want to have a look at: 

https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/personal-data-breaches/#:~:text=You notify the ICO within,investigation within a few days.

Exactly. Its not likely to be a reportable breach.

All high risk breaches are reportable.