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Does anyone have "Sunny Webbox assistant software" (sorted but cannot delete post.)
mickyduck55
Posts: 676 Forumite
Hi I recently logged on to Sunny Explorer and was forced to change the default password which was 0000 for user and 1111 for installer. Not a problem so I changed them but now my Sunny Webbox will no longer communicate with my SMA Sunny portal. The Webbox default passwords are also 0000 and 1111 so I'm guessing that these need to be changed to match the other new passwords to allow it to connect to my account. To do this I need the Sunny Webbox assistant software which seems to be no longer available on the SMA site. Its not the of the world but irritating that a forced change by SMA has caused a loss of one of my data streams and made my box obsolete.
Cannot delete this but have accessed it directly via IP address so not required but handy if anyone has it
3.995kWP SSW facing. Commissioned 7 July 2011. 24 degree pitch (£3.36 /W).
17 Yingli 235 panels
Sunnyboy 4000TL inverter
Sunny Webox
Solar Immersion installed May 2013, after two Solar Immersion lasting just over the guarantee period replaced with Solic 200... no problems since.
17 Yingli 235 panels
Sunnyboy 4000TL inverter
Sunny Webox
Solar Immersion installed May 2013, after two Solar Immersion lasting just over the guarantee period replaced with Solic 200... no problems since.
13 Feb 2020 LUX AC 3600 and 3 X Pylon Tech 3.5 kW batteries added...
20 January 2024 Daikin ASHP installed
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If link does not work go to downloads and click archive to locate under sunny webbox.
regards0 -
Thank you.. I did look at that page but not the archive.. wont simply install says no Java runtime but there is Java installed.. Oh well more messing about
3.995kWP SSW facing. Commissioned 7 July 2011. 24 degree pitch (£3.36 /W).
17 Yingli 235 panels
Sunnyboy 4000TL inverter
Sunny Webox
Solar Immersion installed May 2013, after two Solar Immersion lasting just over the guarantee period replaced with Solic 200... no problems since.
13 Feb 2020 LUX AC 3600 and 3 X Pylon Tech 3.5 kW batteries added...
20 January 2024 Daikin ASHP installed0 -
Hi have just installed java via internet explorer and ran webbox install and installed ok and takes you to sma webbox site.
may need to update java to newest version.
regards0 -
How strange installed version 8 and still get the message...
3.995kWP SSW facing. Commissioned 7 July 2011. 24 degree pitch (£3.36 /W).
17 Yingli 235 panels
Sunnyboy 4000TL inverter
Sunny Webox
Solar Immersion installed May 2013, after two Solar Immersion lasting just over the guarantee period replaced with Solic 200... no problems since.
13 Feb 2020 LUX AC 3600 and 3 X Pylon Tech 3.5 kW batteries added...
20 January 2024 Daikin ASHP installed0 -
Maybe right click on exe file and try to run as administrator.
regards0 -
HI installed under IE and all fine even opens in Firefox..
3.995kWP SSW facing. Commissioned 7 July 2011. 24 degree pitch (£3.36 /W).
17 Yingli 235 panels
Sunnyboy 4000TL inverter
Sunny Webox
Solar Immersion installed May 2013, after two Solar Immersion lasting just over the guarantee period replaced with Solic 200... no problems since.
13 Feb 2020 LUX AC 3600 and 3 X Pylon Tech 3.5 kW batteries added...
20 January 2024 Daikin ASHP installed0 -
Hope the last question... is there a way to force the upload of missed data.. I can see it via the webbox but not in "Sunny Portal"
3.995kWP SSW facing. Commissioned 7 July 2011. 24 degree pitch (£3.36 /W).
17 Yingli 235 panels
Sunnyboy 4000TL inverter
Sunny Webox
Solar Immersion installed May 2013, after two Solar Immersion lasting just over the guarantee period replaced with Solic 200... no problems since.
13 Feb 2020 LUX AC 3600 and 3 X Pylon Tech 3.5 kW batteries added...
20 January 2024 Daikin ASHP installed0 -
Maybe a call to sma support uk may help.
or open support request with sma de.
Regards0 -
Hi I have opened a support ticket with SMA.de but nothing has come of it..Just called and had a long conversation with a man in Barcelona who says it was possible to force a synch back 3 months but the option to do that is no longer available so my sunny portal data will be skewed this year. It is all in Sunny explorer so that will have to do. Thanks for the help3.995kWP SSW facing. Commissioned 7 July 2011. 24 degree pitch (£3.36 /W).
17 Yingli 235 panels
Sunnyboy 4000TL inverter
Sunny Webox
Solar Immersion installed May 2013, after two Solar Immersion lasting just over the guarantee period replaced with Solic 200... no problems since.
13 Feb 2020 LUX AC 3600 and 3 X Pylon Tech 3.5 kW batteries added...
20 January 2024 Daikin ASHP installed0
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