Erudio - website down and no emails

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Returnee
Returnee Posts: 15 Forumite
First Post First Anniversary Combo Breaker
Erudio usually send an email around early Feb for me to arrange deferral of my loan.
It hasn't come this year and I have just checked their website to find it down with only a phone number there.
Anyone else received any recent correspondence from them? I''m based overseas and their hard copy arrives a few weeks after deferral date every year.

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  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    First Anniversary Name Dropper First Post
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    Was working last week, my deferral went through as usual. (recieved the paper letter yesterday)(specifics on the other dates were 24th email, 26th email saying it was done).

    I'm sure it will just be weekend work and it will be up again tomorrow.

  • nyermen
    nyermen Posts: 1,093 Forumite
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    Sorry, the Erudio Student Loans online portal is currently unavailable.  Please contact us during opening hours on ...
    (from their portal, the main website is up)

    Websites often do maintenance at weekends, try again tomorrow, and call if not? (appreciate overseas will cost, not sure what to suggest there, VOIP service?)

    Peter

    Debt free - finally finished paying off £20k + Interest.
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