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where online to order prescription glasses?

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eastmidsaver
eastmidsaver Posts: 288 Forumite
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edited 26 February 2021 at 3:50PM in Health & beauty MoneySaving
hi there, i am asking on behalf of somebody else but hoping someone here can help and/or point in the right direction.
specsavers are quoting a ridiculous price for glasses / lens due to change in prescription number.   
we have seen online there are many companies you can submit your prescription details, and the costs are much much cheaper.   however,  which are the best ones to look at in terms of value, but also service?  
also,  in terms of customer service,  for instance,  what if the frames do not fit right, or the vision in the lens is not correct etc.... how would you go about this?
many thanks.

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  • [Deleted User]
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    I've had good experiences with Glasses Direct. However it's been a couple of years I haven't used them.
  • theoretica
    theoretica Posts: 12,371 Forumite
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    I got some from selectspecs - they were cheap, what I ordered, a bit over a month to come, and the adjustments I wanted made to the frame I needed to make myself.
    But a banker, engaged at enormous expense,
    Had the whole of their cash in his care.
    Lewis Carroll
  • Mnoee
    Mnoee Posts: 828 Forumite
    Photogenic Homepage Hero First Anniversary First Post
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    I used glasses direct, took a month to arrive but they had an offer on at the time so might have been busier than usual. I didn't need any adjustments so I can't comment on that. There was something about having frames sent to you that you return to test how they look/fit on their site, but I didn't bother. 

    I will say they're now my main glasses, not spares, as the very similar looking ones I bought from specsavers for 4x the price broke within a month. (Easy fix with a new screw and tiny screwdriver, but still a pain, especially if I had no spare glasses to wear while fixing them). 
  • eastmidsaver
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    thanks all.  i'll pass the information on.
  • pmduk
    pmduk Posts: 10,655 Forumite
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    I've bought several times from Selectspecs and never had to wait a fortnight for them. Glasses Direct wouldn't supply me because I had an unusual prescription. 
  • Spoonie_Turtle
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    Glasses Direct were fine for me, though I didn't need any customer service once the order was approved.  My prescription was over 2 years old and quite different between eyes so they asked for official verification and once approved it all went perfectly.  I bought them as an interim pair as my previous ones were literally falling apart, but a year later they're still going strong so I'm not really too fussed about when I can next get to the opticians :)
  • pmduk
    pmduk Posts: 10,655 Forumite
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    edited 2 March 2021 at 11:27AM
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    I'm not an optometrist, but wouldn't leave it that long between eye checks. many diseases can be diagnosed early via your eyes, an eye test doesn't just check your eyesight.
  • Dunnsdale
    Dunnsdale Posts: 73 Forumite
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    Always had good service from Glasses Direct. 
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