I’m looking for some advice please. A couple of years ago I used the claim guys to pursue miss sold PPI. Some were successful and some weren’t. Anyway, out of the blue last week, Santander which originally refused my claim, offered me a settlement as part of Plevin. Great! However, The Claims Guys are now saying that I owe them commission on this even though the haven’t done anything further to bring this to fruition. Santander initiated the reinvestigation themselves. Do I have to pay them, or are they just trying it on. Thanks in advance. 

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  • dunstonhdunstonh Forumite
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    Forumite
    Yes,  you owe them as Plevin payments are linked to rejected complaints. 
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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