State pensions will no longer be paid into Post Office accounts

maxsteam

I just found out from my mum yesterday that the DWP will stop paying state pensions directly into Post Office card accounts this year. The contract between DWP and the Post Office will end in November and will not be renewed. DWP can pay into bank accounts and withdrawals can be made from the bank account over the counter at a Post Office. There's a form to complete which DWP are sending to state pension recipients.

Stubod

..perhaps just as well given the experiences I have had with Post Office accounts.....

maxsteam

Haha. My mum is 97 and she does not like changes. She will need to use a different card to withdraw cash.

p00hsticks

maxsteam said:

I just found out from my mum yesterday that the DWP will stop paying state pensions directly into Post Office card accounts this year. The contract between DWP and the Post Office will end in November and will not be renewed. DWP can pay into bank accounts and withdrawals can be made from the bank account over the counter at a Post Office. There's a form to complete which DWP are sending to state pension recipients.

I confess I though they'd already done away with the POCA accounts - they've been attempting to for quite a few years now, but ended up extending them each time. I don't think that you've been able to open a new one for a while now (or at least they don;t advertise them), so the number of people using them must be dwindling.

As I recall from my time working there, it caused quite a lot of problems with husbands and wives using each others POCA accounts to get their own pensions paid into (which they shouldn't have done), and then finding that they were frozen out when the spouse whose account it was died, unable to get access to their own pensions. .