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Redress dispute
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Darrel1986
Posts: 1 Newbie
in Loans
I would like some advice about Payday loan company what has stated I am due a redress but they sold my loan to debt company. I would like to understand if I’m still liable for the loan as the debt company are still chasing the debt. But I shouldn’t have been given the loans in the first place, as the redress states.
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Comments
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Hi, and welcome.
In order to advise on this, a lot more detail will be required, who is the payday loan company ?
what did you complain about ?
what was the redress offered ?
Who is the debt collector ? are they aware of the complaint been upheld ?
The more information and detail you can provide the better, otherwise we are just guessing all the time.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
If your final complaint response confirms the debt is to be written off just send a copy of that response to the debt companyDarrel1986 said:I would like some advice about Payday loan company what has stated I am due a redress but they sold my loan to debt company. I would like to understand if I’m still liable for the loan as the debt company are still chasing the debt. But I shouldn’t have been given the loans in the first place, as the redress states.1
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