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tiscali

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Has anyone seen this deal with tiscali phone broadband and digital tv, just got a call from them it seems very good to me anyone a little wiser, to tell me otherwise !!!!!!!!!:D

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  • sco0ter
    sco0ter Posts: 2,476 Forumite
    My mate had a really bad time with TISCALI just over a year ago. it took him over 7 months to finally get them to rmove thier broadband so he could go with someone else as well as trying to keep charging him for the broadband after he had cancelled. Bad speeds bad customer service and throttled connections as well.

    As I said this was over a year ago so it might be better but I wouldnt touch them with a barge pole
  • poppyolivia
    poppyolivia Posts: 2,976 Forumite
    1,000 Posts Combo Breaker
    I'm with tiscali but only for broadband....great service...wouldn't change it...touch wood!!!!
    You may walk and you may run
    You leave your footprints all around the sun
    And every time the storm and the soul wars come
    You just keep on walking
  • frosty
    frosty Posts: 1,169 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    billy_1 wrote: »
    Has anyone seen this deal with tiscali phone broadband and digital tv, just got a call from them it seems very good to me anyone a little wiser, to tell me otherwise !!!!!!!!!:D


    Hi,what was the deal?
    we are with tiscali but I didnt know they did digital tv. thanks.
  • http://www.tiscali.co.uk/products/tv/?code=ZZ-NL-11EE&srccode= i think this might be the package they are on about.
    :j
  • Wouldn't touch tiscali again. Their customer service is absolutely diabolical, I had terrible connection speeds and found it very hard to get them to do anything about it. A chap from their indian call centre tried to tell me that 10.30am on a wednesday morning was the busiest time for domestic broadband.

    Also when I asked for the service to end, they cut me off a month early and refused to reconnect me or compensate me for the notice period.
  • Inactive
    Inactive Posts: 14,509 Forumite
    Tiscali get more customer complaints at ISP Review than almost all other ISP's put together.
  • tb1_3
    tb1_3 Posts: 14 Forumite
    I'm with Tiscali broadband, have been for about 4 years. I can't fault them.
  • samtman
    samtman Posts: 259 Forumite
    Me and my partner had problems with tiscali. I had cut outs and then needed updated software for my router they didn't tell anyone so our internet would not work without an update disk which we needed to connect to the internet to get it. Customer service was no help what so ever and kept fobbing me off. My partner signed up for broadband only and they decided to change the phone as well without being asked when tried to cancel took 6 months and was charged for a service we never asked for or got wrote 3 letters of complaints numerous call gave up nd paid them in the end just to sever all ties with them would never touch this service again
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