Beware of justmylook .com

happysappy

Yes me too.

Last week they sent a different shampoo to the Phillip Kingsley special dandruff shampoo which is (still on the website). Package and ingredients different. 
Zero reply to my email until I gave a poor rating. Now just saying that what I'm getting. No refund or explanation
Cannot understand whats gone wrong as bought stuff before. 
Perhaps going bust and just sending out stock to keep afloat?

mhcks

Oh golly;  we are having problems with this company.  They are refusing to refund us for a hairdryer we bought and made the mistake of switching on.  To see if it worked!  They assert that the black cable tie wrapped around the mains cable is a hygiene seal… even though it was hidden in the box beneath the dryer, and doesn't prevent one from removing the item and plugging it in!  They don't
 seem to be able to understand  their own Refunds Policy… which by all accounts they ignore anyway.   Awful customer setvice.  Avoid 

Tiger_greeneyes

mhcks said:

Oh golly;  we are having problems with this company.  They are refusing to refund us for a hairdryer we bought and made the mistake of switching on.  To see if it worked!  They assert that the black cable tie wrapped around the mains cable is a hygiene seal… even though it was hidden in the box beneath the dryer, and doesn't prevent one from removing the item and plugging it in!  They don't
 seem to be able to understand  their own Refunds Policy… which by all accounts they ignore anyway.   Awful customer setvice.  Avoid 

A black cable tie is a hygiene seal? I've heard it all now! 

Many people have told me they've received items that have been bashed about and already opened and when they've complained, they've been told it was them who opened it. I've also had people who have sent the items back at their own expense and were never reimbursed for the postage or refunded for the item "because it's been opened" even if it hadn't been opened.