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Advice on Lowells - Old EE mobile bill

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Hello, 
My husband has received a few letters from Lowells regarding an old mobile phone contract with EE for £100.  He refuted the cost and asked Lowells for proof of this debt.  Their response was that it was built up call costs before he cancelled his contract but were not able to forward any proof.  
He has now received a letter to 'pay 50% of the bill at £50.  If we pay this to get rid of them will it improve his credit rating in any way. Also is not paying this affecting his credit rating? Thank you. 

Comments

  • sourcrates
    sourcrates Posts: 31,587 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Lowell are chancing their arm, they can’t prove the debt, so can’t take you to court.

    Does the debt show on his credit report ?

    A settled debt looks better than an unsettled one, the score is irrelevant, it’s the history that counts.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • fatbelly
    fatbelly Posts: 22,979 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    He needs to check his credit report(s)

    Free services are available from
    Experian (mse credit club)
    Equifax (clearscore)
    TransUnion (credit karma)

    If it is there it will stay till 6 years after the default date. If he isn't planning to need to do a mortgage application or similar he could ignore this as they are unlikely to take court action on a small sum that they can't prove.
  • Lisa1978
    Lisa1978 Posts: 317 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Thank you both.  This has been ongoing for possibly 5-6 years.  We moved into our home 7 years ago and have no intention of moving again.  Based on that we will ignore letter.  I will also run a free credit report to check.  
  • Lisa1978
    Lisa1978 Posts: 317 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I have ran a report and its not showing anywhere so will not pay! Thanks. 
  • fatbelly
    fatbelly Posts: 22,979 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    Sounds sensible. Lowell have bought a dud debt. Their problem.
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