Halifax DIP

Help I am stressing as I have an AIP from the Halifax. I told them about two defaults ( both 5 years ago ) and they undertook a soft search with Experian so hopefully are aware and no issues with those but just been on equifax and there’s a default for a water bill I knew nothing about due to go off my file in April and they have changed my address to my old address with a really low score. Do the Halifax use equifax or us the AIP fairly reliable and they will use Experian ?
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  • K_S
    K_S Posts: 6,869 Forumite
    1,000 Posts Fourth Anniversary Photogenic Name Dropper
    edited 28 January 2021 at 8:36AM
    @hammy76 While you should never rely on lenders checking only a specific credit agency and sometimes lenders use different ones at DIP and full application, if the utility default is 5+ years old I wouldn't worry too much. 

    When you do go ahead with a full application, just make sure you mention it to the broker/adviser so that they do the application correctly.

    I am a Mortgage Adviser - You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. 

    PLEASE DO NOT SEND PMs asking for one-to-one-advice, or representation.

  • jrrrrj
    jrrrrj Posts: 55 Forumite
    Second Anniversary 10 Posts Name Dropper
    Hammy76 said:
    Help I am stressing as I have an AIP from the Halifax. I told them about two defaults ( both 5 years ago ) and they undertook a soft search with Experian so hopefully are aware and no issues with those but just been on equifax and there’s a default for a water bill I knew nothing about due to go off my file in April and they have changed my address to my old address with a really low score. Do the Halifax use equifax or us the AIP fairly reliable and they will use Experian ?
    When I applied in October, they searched all of the main credit reference agencies. They did affordability checks to begin with and then when my broker submitted the full application, they did hard searches at all of the agencies too. 

    I’m due to complete on Monday and there have been no other searches since October. I spoke to them yesterday and they’ve ordered the CHAPS payment to arrive tomorrow.

    Good luck! 
    FTB with Halifax
    23/10 AIP
    23/20 Full application 
    26/10 Valuation booked
    28/10 Case agreed subject to valuation 
    03/11 Desktop valuation 
    04/11 Offer received
    28/01/21 Exchanging of contracts 
    01/02/21 Completed ✅ 
  • Hammy76
    Hammy76 Posts: 15 Forumite
    Fourth Anniversary 10 Posts
    I have a DIP with the Yorkshire bank as well. I’d there anyway lender that does only use Experian ? Equifax are being a nightmare ! I cannot believe what a mess they have made 
  • MaryNB
    MaryNB Posts: 2,319 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Hammy76 said:
    Help I am stressing as I have an AIP from the Halifax. I told them about two defaults ( both 5 years ago ) and they undertook a soft search with Experian so hopefully are aware and no issues with those but just been on equifax and there’s a default for a water bill I knew nothing about due to go off my file in April and they have changed my address to my old address with a really low score. Do the Halifax use equifax or us the AIP fairly reliable and they will use Experian ?
    The bank won't see your score. It's just a number made up by Equifax.
  • Hammy76
    Hammy76 Posts: 15 Forumite
    Fourth Anniversary 10 Posts
    I will sort the address errors etc out with them but I am viewing a house and want to make an offer if it is at it seems on Tuesday. Equifax will take at least 10 days to sort 
  • MaryNB
    MaryNB Posts: 2,319 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 28 January 2021 at 11:29AM
    Hammy76 said:
    I will sort the address errors etc out with them but I am viewing a house and want to make an offer if it is at it seems on Tuesday. Equifax will take at least 10 days to sort 
    If you're lucky. Took them 3 months to sort my electoral register info by just using their standard online system.
    The best way to get a quick response is to phone them or send it over as a complaint.
  • jrrrrj
    jrrrrj Posts: 55 Forumite
    Second Anniversary 10 Posts Name Dropper
    Hammy76 said:
    I have a DIP with the Yorkshire bank as well. I’d there anyway lender that does only use Experian ? Equifax are being a nightmare ! I cannot believe what a mess they have made 
    Yorkshire was actually one I looked at and they used Equifax. They wrongly hard checked me rather than soft check. I raised a complaint as soon as I saw it and I also logged a complaint with Equifax and Equifax were the ones who removed the search from my file as I had supplied evidence that I had not made a full application.
    FTB with Halifax
    23/10 AIP
    23/20 Full application 
    26/10 Valuation booked
    28/10 Case agreed subject to valuation 
    03/11 Desktop valuation 
    04/11 Offer received
    28/01/21 Exchanging of contracts 
    01/02/21 Completed ✅ 
  • Hammy76
    Hammy76 Posts: 15 Forumite
    Fourth Anniversary 10 Posts
    I’m trying to get through but the phones on a loop. This is turning into a nightmare 
  • Hammy76
    Hammy76 Posts: 15 Forumite
    Fourth Anniversary 10 Posts
    They’ve already completed a sift search so of nothing changes does that mean it’s okay ? 
  • Hammy76
    Hammy76 Posts: 15 Forumite
    Fourth Anniversary 10 Posts
    Soft even 🙈
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