We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
creation finance email statement - I don’t have an account with them!
Had an email today out of the blue fromCreation Finance saying log in to see my credit card account statement. Balance 31p in credit it says in the email. This is news to me as I didn’t know I’d got a credit card with them! Looking at ways to contact them it’s only log in through my account which 8 don’t have, or call them which I expect will involve a long wait and get nowhere as I have no account details to give them. Googling shows me they do finance for Curry’s etc but i onky bought an oven outright in December, no finance, and it’s a credit card, not finance account so not that anyway.
any ideas? Or similar experience?
any ideas? Or similar experience?
0
Comments
-
Check the detail of the email to see if it's phishing.
If not and it there are no accounts on your files, then it's just an error.
However, I'd just give them a quick call.2 -
When contacting them ignore any contact details in the Email just in case it is a scam and find their contact details yourself.3
-
Old credit card from different company that have been taken over by Creation Finance maybe?1
-
Surely just call them? I don't know how random people on a forum are going to know or have the OP's specific circumstance!0
-
Just call them, put the phone on speaker so you can still do something whilst waiting for the call.0
Categories
- All Categories
- 347.2K Banking & Borrowing
- 251.6K Reduce Debt & Boost Income
- 451.8K Spending & Discounts
- 239.5K Work, Benefits & Business
- 615.4K Mortgages, Homes & Bills
- 175.1K Life & Family
- 252.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 15.1K Coronavirus Support Boards