Norton . Don't get conned we protect your data from dark-web and other stories

Max2010

As per the Norton Dublin Office I am still waiting to hear from The Data Protection Commissioner (DPC ) Parliamentary republic Ireland +353 (0)761 104 800; +353 (0)57 868 4800 which  it should be noted is  regulated further from Europe. I have  been told by the Agent in Mumbai in Norton Chat that the Norton  data processing hub is in Dublin , Ireland . I wrote to the DPC to ask  if Dublin office of Norton Lifeloc is is actually registered with DPC?

Spank

Pollycat said:

Max2010 said:

Pollycat ; Spank
I will try explain ,something is breaking up my posts not making them make sense sorry let me try again 

Objects are part of a corporate identity there are many different types such as "terms of reference" ; "Constitution" etc  in this case Bank "objects" are  hereafter known as DEBIT/VISA card; and  address being mandated by Norton to use their software and stored by Norton on their servers.

Where does it say that Bank "objects" are  hereafter known as DEBIT/VISA card?

Max2010 said:

Imagine every Norton user’s bank card details then  are on there Norton Servers somewhat dangerous. A similar thing could happen like Talktalk Telecom Group PLC v Office of Communications (BCMR) 2016 case (the “Case 1259 Confidentiality Ring”) please Google it and you will see the danger .  According to the UK Information Commissioners Office the Norton LifeLoc,   London Office is not registered under Acts of Parliament to process your public data or Banks "Objects" they grant the public use off. 

 As part of banking "terms" we all sign up to we can use Bank "objects” to make payment through POS systems or known as Point of Sale such as a till or telephone payment. As they are the banks property any other use would require banks permission.

Also the fact they are asking thier customers to add this information and then remove it is suspiciously covert data processing  as everyone should know when you enter data on a form you really must trust the site as your data can go anywhere. In addition as it goes to unknown place it cannot be removed .   Does this help?

Not really.

I agree with you pollycat, but tbh I don't care anymore.

Max, why do you think your card details are not safe with Norton? They are a global internet security, if they were storing the details unencrypted they wouldn't be very around for long.

MattMattMattUK

Max2010 said:

Pollycat ; Spank
I will try explain ,something is breaking up my posts not making them make sense sorry let me try again 

Nope, it is no them being "broken up" it is the content of them, what you are saying that does not make sense.

Max2010 said:

Objects are part of a corporate identity there are many different types such as "terms of reference" ; "Constitution" etc  in this case Bank "objects" are  hereafter known as DEBIT/VISA card; and  address being mandated by Norton to use their software and stored by Norton on their servers. 

It appears you are using very odd language to get your point across, it looks like you have read some legislation but have little to know understanding of it and are now quoting terminology from it in an incoherent way.

Max2010 said:

Imagine every Norton user’s bank card details then  are on there Norton Servers somewhat dangerous. A similar thing could happen like Talktalk Telecom Group PLC v Office of Communications (BCMR) 2016 case (the “Case 1259 Confidentiality Ring”) please Google it and you will see the danger .  According to the UK Information Commissioners Office the Norton LifeLoc,   London Office is not registered under Acts of Parliament to process your public data or Banks "Objects" they grant the public use off. 

It is not "dangerous" as long as they are stored correctly, many companies store customers bank details, credit card details, passport details etc. as this enables an ongoing billing relationship. The use of "danger" is paranoid language, yes there is a risk of a data breach of any stored data, but there are protections in place to allow for this, both under data protection and financial regulation, so even if a breach were to take place it poses no ultimate risk to the customer.

Max2010 said:

As part of banking "terms" we all sign up to we can use Bank "objects” to make payment through POS systems or known as Point of Sale such as a till or telephone payment. As they are the banks property any other use would require banks permission. 

Well for starters we have not all signed up to use Norton, indeed most of us are sensible enough to not buy their product in the first place. again, you seem to continue to use obscure terminology, largely because you seem to not understand it. You also may not be aware, but a credit or debit card always requires the banks permission to use, as the named person on that card you have rolling permission to use it, but the bank can withdraw that at any time and the bank legally owns the physical credit or debit card.

Max2010 said:

Also the fact they are asking thier customers to add this information and then remove it is suspiciously covert data processing  as everyone should know when you enter data on a form you really must trust the site as your data can go anywhere.

There is nothing "suspicious" about it, if you are signing up to the online ID protection part that involves knowing who you are so that they can scan various online records for your data to see if it has been compromised. As for trusting a site you put your data in, that is online #1, you should not be entering personal details into any site you do not trust, it is hardly rocket science.

Max2010 said:

In addition as it goes to unknown place it cannot be removed .   

It does not go to "an unknown place", it is stored on their servers, that is made clear.

Max2010 said:

Does this help?

Not at all, it is still not clear what you actually want, whether that would be possible, a legal request, or what the point of any of it is. You appear to just be quoting random parts of various pieces of legislation, using obscure terminology that you appear to have latched onto but for no real purpose and every time you post it seems to generate more questions than answers. 

donnac2558

Another 10 pages at least 

Max2010

Day 13 - No dark web protection continues depite purchasing a licence for Norton Lifloc Software and serving an information request which has not been legally processed .

Did you even google Talktalk Telecom Group PLC v Office of Communications (BCMR) 2016 case (the “Case 1259 Confidentiality Ring”) 
I expect you didnt look at it as your own reason from here looks a legal one, to try muddy the water , looking at your odd phara-phrasing which must have taken you or a legal person several hours to do. You really was cleaver not to answer the points. 

1) Having notified Norton yesterday, that it was rediculous as Norton LifeLoc (Mombai)   could not come to legal terms or for them not  to ask what those terms are? I informed Norton Lifeloc yesterday that I would place the fact that they would not come to terms to the public. It is no suprise this sudden post came above then, perhaps Norton LifeLoc legal team is here ?
2) I note you never addressed this point in your diatribe of Norton LifeLoc not coming to legal terms yesterday as you clearly seem well educated it is suprising this is not understood.  Do I take it from this you support this action of Norton Lifeloc not to come to legal terms  and resolve this  contactual  and data-processing matter ?
3) The fact that Talk talk Telecom Group PLC v Office of Communications (BCMR) 2016 case (the “Case 1259 Confidentiality Ring”)  was a hearing in the public in respect to data handling is very pertinent as you well know. as it was Upheld  in law.
4)You have not explained why Norton Lifeloc is not currently registered with the ICO in UK  and that it is highly likely as the DPC has not provided registration number that Norton LifeLoc a security company to protect your devices is not registered to process data in Ireland . How is this not dangerous to customers data , when clearly Norton LifeLoc a security company does not think the Act legally with dataprocessing in the territories its in to refer to them?
5) These Norton LifeLoc companies are processing bank card without a point of sale . You  or Norton LifeLoc have provided no terms of use  from the banks that show this bank card processing and bank "objects" as descibed before  is a legal one legal ? 

Or are you MattMattMattUK defending a company that processes data in breach of all data processing regulations that everythe company has to adhear to ?
Would it not have been simpler to come to terms ?

soolin

I am beginning to wonder if this is a variation of the 'free man' genre where people pick up a few legal terms which they misunderstand, make up a few more and then use a cobbled together language to try and prove an obscure point? 

I did think this was just a thread about auto renewing and storing details in order to allow that to happen. In the old days when I used McAffee their default would be to store your card info to make the next year's auto renewal payment, although it was easy to either tick the box that said 'do not store my payment details' or if you missed that, to go into your account later and remove the auto renewal and payment details. However somewhere along the way all these strange terms 'bank objects' etc have crept in and I think my first understanding was far too simplistic. There is also the issue now that the post before mine appears to be complaining that the subscription has finished- so I am horribly confused.

I am also completely flummoxed with the reference 'come to terms' that is littered throughout the various posts and details of phone conversations, OP exactly what do you mean by that term as I don't think it means what you think it does either in laymans terms or banking terms. Here is a definition from the macmillan dictionary
https://www.macmillandictionary.com/dictionary/british/come-to-terms-with-something#:~:text=DEFINITIONS1-,1,to terms with her grief.

to learn to accept and deal with an unpleasant situation or event, especially after being upset or angry about it for a long time

She needed time to come to terms with her grief.

That would make sense if you were the one being told to accept the situation - IE you needed to come to terms with the situation, but you seem to be asking them to come to terms?

If this is a genuine question or point you want to get across (and I am unclear which it is) then can you please post it in a clear and concise manner and leave out the made up legal terms. That way someone may be able to help.

Pollycat

Well said, Soolin.

I read the OP's latest post and thought he needs to "come to terms" with the fact that nobody understands what he is talking about.

Max2010 said:

1) Having notified Norton yesterday, that it was rediculous as Norton LifeLoc (Mombai)   could not come to legal terms or for them not  to ask what those terms are? I informed Norton Lifeloc yesterday that I would place the fact that they would not come to terms to the public. It is no suprise this sudden post came above then, perhaps Norton LifeLoc legal team is here ?

I really do think Max2010 means some sort of legal terms, based on this ^^^^ somewhat confusing paragraph.

I also think the final sentence in the paragraph above is insinuating that MattMattMattUK is employed by NortonLifeLoc.

Max2010

"Come to terms" or i.e. come to legal terms is a legal term quite frankly this is not much to understand I purchased a licence  under Sale of Goods Act 2015 , which I had to open under direction by Norton LifLoc ( Mumbai) this voided my contract with the shop which I have purchased Licencing without a problem from which we are now in the eleventh year of ten of these without registration problem. I was told by Norton Life Loc( Mumbai) that if initially I registered my bank cards and personal detail. If I wanted to I could then remove this and I would have their software. I asked them on the 1st of January 2021 where this data was being processed as it is quite clear a web form can send information electronically by email or by electronic database entry as part of SQL to any territorial location. This was not provided. Through the days 1 to 10 Norton LifeLoc ( Mumbai) deviously evaded giving me a protective software from the dark web and demanded I provide more personal information when I had already procured a licence and had legal rights to use it .This changed when I complained that they were not answering request for information from addresses they had given and blatantly was just demanding more personal data and promising escalation and telephone contact three separate times which never manifested or occurred.. I contacted ICO  11 January 2021 and spoke to a helpful person who at ICO who incomed me that according to https://ico.org.uk/about-the-ico/what-we-do/register-of-fee-payers/. Norton LifeLoc (London) @ 100 New Bridge Street, London, England, EC4V 6JA. [1/11/2021, 10:00:27 AM] Lauren: There does not appear to be one in that name. In respect to an entry and anyone could check for themselves. I contacted the DPC at info@dataprotection i.e. or otherwise Data Protection Council requesting a copy of the registration for Norton Life Loc (Dublin) there has been no response to-date.

On Jan 12, 4:31 AM (23 hours ago) Under Case #60505818 [EO] offered “As a one-off exceptional gesture, I would like to offer you a free Norton subscription equivalent to the product you purchased that can be added to your Norton account linked to this email address.”   Although this is generous offer it does not come to legal terms in respect to subsequent years which I will be paying for my product in store and again having this or similar problem NOT by autorenewal. I am not a lazy person and deal with my affairs when they occur. As a Registered known customer of Norton LifeLoc with a login to their portal what else do I need to identify myself or my purchase is genuine than their licence number. ?  I should re reasonable able to add it to my account which currently has been removed as an option having been there ten years to my knowledge.

soolin

Max2010 said:

"Come to terms" or i.e. come to legal terms is a legal term quite frankly this is not much to understand I purchased a licence  under Sale of Goods Act 2015 , which I had to open under direction by Norton LifLoc ( Mumbai) this voided my contract with the shop which I have purchased Licencing without a problem from which we are now in the eleventh year of ten of these without registration problem. I was told by Norton Life Loc( Mumbai) that if initially I registered my bank cards and personal detail. If I wanted to I could then remove this and I would have their software. I asked them on the 1st of January 2021 where this data was being processed as it is quite clear a web form can send information electronically by email or by electronic database entry as part of SQL to any territorial location. This was not provided. Through the days 1 to 10 Norton LifeLoc ( Mumbai) deviously evaded giving me a protective software from the dark web and demanded I provide more personal information when I had already procured a licence and had legal rights to use it .This changed when I complained that they were not answering request for information from addresses they had given and blatantly was just demanding more personal data and promising escalation and telephone contact three separate times which never manifested or occurred.. I contacted ICO  11 January 2021 and spoke to a helpful person who at ICO who incomed me that according to https://ico.org.uk/about-the-ico/what-we-do/register-of-fee-payers/. Norton LifeLoc (London) @ 100 New Bridge Street, London, England, EC4V 6JA. [1/11/2021, 10:00:27 AM] Lauren: There does not appear to be one in that name. In respect to an entry and anyone could check for themselves. I contacted the DPC at info@dataprotection i.e. or otherwise Data Protection Council requesting a copy of the registration for Norton Life Loc (Dublin) there has been no response to-date.

On Jan 12, 4:31 AM (23 hours ago) Under Case #60505818 [EO] offered “As a one-off exceptional gesture, I would like to offer you a free Norton subscription equivalent to the product you purchased that can be added to your Norton account linked to this email address.”   Although this is generous offer it does not come to legal terms in respect to subsequent years which I will be paying for my product in store and again having this or similar problem NOT by autorenewal. I am not a lazy person and deal with my affairs when they occur. As a Registered known customer of Norton LifeLoc with a login to their portal what else do I need to identify myself or my purchase is genuine than their licence number. ?  I should re reasonable able to add it to my account which currently has been removed as an option having been there ten years to my knowledge.

No you see you have done it again, another wall of frankly baffling text with no clear outline of what you actually are looking for or trying to achieve. You cannot make up terms that only you understand, you must be clearer in your argument, I am a native UK speaker and I have no idea what you are going on about, and I think it grossly unfair for you to expect someone overseas to have a clue what you mean. 

However you have got a free subscription out of it (assuming I have read the above correctly) is that what you wanted - or was there something else?

[Deleted User]

Max2010 said:

Although this is generous offer it does not come to legal terms in respect to subsequent years 

Again, I don't think these phrases mean what you think they do.

The vernacular you are choosing to employ in expressing your dilemma is undoubtedly presenting comprehension barriers for those individuals and entities who may otherwise wish to proffer support or guidance in this subject. It is not beyond the realm of possibility or indeed likelihood that the employees, contractors and any other affiliates of Norton LifeLock are experiencing a similar degree of narrative confusion, hence the lack of a suitable resolution from your perspective.