what id do I need for click and collect at Boots?

novamation

I've got click and collect shopping waiting for me at Boots, I just got the email.. but it says I need photo ID!

I don't have photo ID, I also don't have a printer to print any order confirmation, and I don't have a mobile phone to show them. I hadn't got click and collect before, so didn't think of what I'd need. I've emailed their customer service to ask what to do, but they've not answered yet.

Does anyone know if there is any other ID I can use?

Mickey666

Take along the card you used to pay for the order?

sarah1972

Passport, driving licence 

redfox

Whenever I've collected an order from Boots all they have ever asked for was the order number and my name. Never needed anything else, even though the email has always said to take photo ID they've never asked for it.

Pollycat

sarah1972 said:

Passport, driving licence 

Presumably the OP doesn't have a passport or 'new' style driving licence as either of those would be photo id.

coffeehound

Photo ID not compulsory apparently

To speed things up when you collect your parcel, please bring your order number (you can show us your text message or email). It’s also a good idea to have photo ID on you just in case we need to see it. If you placed the order in store, please bring your till receipt with you.

https://www.boots.com/floating-editorial/boots-shopping/click-and-collect

novamation

I got an email from boots, they said I could take in a letter that proves my address.

Anyway, I picked up my parcel, no, they didn't even ask for id . I've always been a worrier, lol.