We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

what id do I need for click and collect at Boots?

novamation
novamation Posts: 180 Forumite
Part of the Furniture 100 Posts Combo Breaker
edited 12 January 2021 at 7:22AM in All shopped out!
I've got click and collect shopping waiting for me at Boots, I just got the email.. but it says I need photo ID!
I don't have photo ID, I also don't have a printer to print any order confirmation, and I don't have a mobile phone to show them. I hadn't got click and collect before, so didn't think of what I'd need. I've emailed their customer service to ask what to do, but they've not answered yet.

Does anyone know if there is any other ID I can use?

Comments

  • Mickey666
    Mickey666 Posts: 2,834 Forumite
    1,000 Posts Photogenic First Anniversary Name Dropper
    Take along the card you used to pay for the order?
  • sarah1972
    sarah1972 Posts: 19,340 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Passport, driving licence 
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • redfox
    redfox Posts: 15,337 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Whenever I've collected an order from Boots all they have ever asked for was the order number and my name. Never needed anything else, even though the email has always said to take photo ID they've never asked for it.
  • Pollycat
    Pollycat Posts: 35,310 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    sarah1972 said:
    Passport, driving licence 

    Presumably the OP doesn't have a passport or 'new' style driving licence as either of those would be photo id.
  • coffeehound
    coffeehound Posts: 5,741 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    Photo ID not compulsory apparently
    To speed things up when you collect your parcel, please bring your order number (you can show us your text message or email). It’s also a good idea to have photo ID on you just in case we need to see it. If you placed the order in store, please bring your till receipt with you.
    https://www.boots.com/floating-editorial/boots-shopping/click-and-collect
  • novamation
    novamation Posts: 180 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I got an email from boots, they said I could take in a letter that proves my address.
    Anyway, I picked up my parcel, no, they didn't even ask for id :|. I've always been a worrier, lol.
★ ★ ★ Meet your Ambassadors

Categories

  • All Categories
  • 347.8K Banking & Borrowing
  • 251.9K Reduce Debt & Boost Income
  • 452.2K Spending & Discounts
  • 240.2K Work, Benefits & Business
  • 616.4K Mortgages, Homes & Bills
  • 175.4K Life & Family
  • 253.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture