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Hoist added another default account after I had paid

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[Deleted User]
[Deleted User] Posts: 7,175 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
edited 29 December 2020 at 7:55PM in Debt-free wannabe
Long story short, I had a defaulted account with RBS over an unpaid overdraft which was sold off to Robinson Way/Hoist.

I paid the balance off to Robinson Way/Hoist a couple of month ago and the RBS account on my credit files was then marked as settled/satisfied. Fast forward to now and Hoist have gone and added a new defaulted account to my credit files, although marked as settled/satisfied, so now I have 2 defaults listed on my Experian and Equifax reports relating to the same debt.

Can they do this and why?

Why go and add another account when it was already paid off!

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