Laptop start up can't get out of this screen

CupofTea

I went to open a drawer last night and my laptop was on the storage unit. It got dragged out with the drawer and fell on the floor. 


This compartment at the back then was half open (with the screw) and half closed. Only noticed in the morning.
When I turned the laptop on that screen above comes up and pressing save and exit or discard and exit makes it look like it's exciting but then the same screen comes up again. 
I then turned the laptop over and saw the back compartment so opened it and a piece with a shiny film thing seemed like it had come out of the slot a bit so I slotted it back in but when I turned the laptop on it just showed the same screen again. 
It's an Asus x550c
Is anyone able to help me with this please or does it need to be taken to a repair shop?

CupofTea

Perhaps there's a loose piece I can hear inside. Something small.  Actually it's just a screw 

CupofTea

This is the part that has the shiny film thing.

J_B

CupofTea said:

This is the part that has the shiny film thing.

Perhaps the drive has been disconnected/dislodged?

Maybe remove and replace the hard drive like this?

https://www.youtube.com/watch?v=RaXHSHuXJvU

Browntoa

As above , that's the hard drive 

Either unplugged or the drop has damaged the drive itself

fwor

Agreed, the gold fingers appear to be the connectors on the hard disk, which you should not be able to see when it's plugged in correctly. So pushing it back into place may remedy the situation. If it was turned on at time that it fell, the drop will probably have damaged the hard disk, unless it has an SSD fitted (can't tell from the photo), in which case it should be OK.