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Chip - Is this company FCA regulated and safe to use for savings?

Hi all
Yesterday I opened a Chip+1 saving account following the MSE email on Tuesday night (08/12/20) which notified of the code to allow you to open an account and get 1.25% interest.
The account opened fine, but when I tried to deposit £5k it got blocked twice by verified by visa and then again by the Nationwide fraud team. After a lengthy conservation with verified by visa and then Nationwide, they said Chip were not regulate by FCA and it would be at my own risk if I wanted to deposit any funds with them.
Has anyone had any dealing with this company before or know whether it is safe to do so?
Many thanks
Rick
«13

Comments

  • eskbanker
    eskbanker Posts: 38,850 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The weekly email item links to https://www.moneysavingexpert.com/savings/savings-accounts-best-interest/#chip, which explains that the ultimate destination of the funds is FSCS protected even if Chip itself isn't:
    The money you put in is fully UK savings safety protected. Chip has partnered with ClearBank to run its Chip+1 account. As ClearBank has a full UK banking licence, money held there gets the normal UK savings safety protection like other savings.
  • JGB1955
    JGB1955 Posts: 3,937 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    I had a similar problem with Nationwide and Tandem - decided the aggravation wasn't worth it and sent the money to my Principality Websaver at 0.8% instead.
    #2 Saving for Christmas 2024 - £1 a day challenge. £325 of £366
  • Brewer20
    Brewer20 Posts: 395 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    edited 10 December 2020 at 5:32PM
    Hmm! nothing to do with Chip but definitely Nationwide as mentioned more than once in this thread.
    My payment was blocked going to a new Virgin Money account, they didn't like the fact that I had already sent two small payments then a larger third payment, total only £1600. Two lengthy phone calls to their fraud dept, had to unlock access to my account.
    Looked at Chip, not sure I'll bother with it myself.
  • Byzar
    Byzar Posts: 32 Forumite
    10 Posts Second Anniversary
    so, you need to pay a fee if you want to save up to £5000? or stick it with £2000 and no fee? I could not find on their website about this fee what I found on moneysavingexpert 
  • diggingdude
    diggingdude Posts: 2,501 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Lloyds keep refusing it for me. For £2k I can't be bothered 
    An answer isn't spam just because you don't like it......
  • I signed up today, the original transfer from Halifax was refused, then got a text from Halifax asking if it was me trying to make the transaction, once confirmed the money transferred
  • mrkds
    mrkds Posts: 140 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    edited 12 December 2020 at 9:59AM
    I signed up yesterday. The process for linking bank account and making deposits is a bit faffy compared to a normal savings account. My deposit of £2000 with my Halifax debit card kept getting declined. Depositing in £1000 chunks worked though. 

    One think I noticed, on the free ChipLite plan, its telling me I can save up to £5k with the 1.25 %rate. The MSE article says the limit it £2k. I tried adding an extra £1k which was accepted. Can anyone else confirm? 

    I'm still not decided if I should use this or put my money in PBs.... I'm giving it a go though 
  • Its meant to be a limit of 2k on the Lite plan, or 5k on the AI plan.

    What I think you could do, is link Chip to a spare bank card with nil balance, and take advantage that your first £100 autosave is free.

    If its unable to save, because its a spare card with a nil balance, you should meet the T&C, and not be charged the £1.50 fee every 4 weeks.

    Its also a bit odd - its an account with diminishing returns really as the 1.25% bonus is non compounding, so be careful when you time your withdrawal.
  • mrkds
    mrkds Posts: 140 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    Well i have 3k of an apparant 5k allowance in my Lite account (see screenshot). I guess will find out for sure when I get my first interest payment... 
  • Byzar
    Byzar Posts: 32 Forumite
    10 Posts Second Anniversary
    mrkds said:
    Well i have 3k of an apparant 5k allowance in my Lite account (see screenshot). I guess will find out for sure when I get my first interest payment... 

    probably is for 28 days after using the code MSE21
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