Active loan disappeared from Experian

jls85

Hi all, I was wondering if you could all help me. I have been tackling my debts this year, and as part of that I recently (1.5 months ago) paid £2500 towards my loan with Tesco Bank, which will have the overall balance down to £17,500.

I have found that checking my credit reports to watch the overall balance of debts coming down has been quite motivating, so I have been keeping an eye on it, but when I logged in to my MSE Credit Club account today the entire loan has disappeared from my credit report! It doesn't show under the closed tab either (not that it should of course) so I'm a bit confused around what has happened. Could it be a temporary thing while they update it to the new amount do you think?

It is still showing on Credit Karma at the lower balance, which is reassuring, but I suppose I'm just a bit worried that I now have two vastly different credit reports. Is this something I should worry about/alert them to; or do you think it will sort itself out once all the updates have been processed?

sourcrates

Sometime these anomilies just happen, it has been known for entire entries to just disapear, as in your case, sometimes if there is a dispute of some kind with the account, it will be hidden from view, albeit on a temporary basis.

Just keep an eye on your files and see if it pop`s up again.