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Scot Powers performance dealing with YE's SoLR
Comments
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Wow that YE standing charge is rather more than mine was
Tariff name: Green Yorkshire - Fixed until 30th September 2021
Elec
Unit rate 13.12p
Standing Charge 5.697p
Gas
Unit Rate 2.565p
Standing Charge 6.851p0 -
Every page of this thread we have someone saying they don't know the Scottish Power Tariff rates.
They've been available on the SP website for weeks, and in the YE FAQs Scottish Power now link directly to a PDF:
https://www.scottishpower.co.uk/solr/yorkshire-energy
https://web-content.scottishpower.co.uk/files/pdf/solr/Energy-Exclusive-Pricing-Leaflet-Dec20.pdf
Most decent comparison sites do list Energy Exclusive, although some have been slow to catch up. If your preferred site doesn't show it, select Basic Energy V2, as that's the same tarrif rates.3 -
Thanks for the link to the tariff charges looking at them for me SC is the same rate paying by DD or Card payments
The unit price is just over 1p more for Elec and just under 1p more for gas
Tempted to cancel the DD to SP, we are low energy users having a wood burner and Solar panels very well insulated hose walls loft etc so it wont be much more paying by card0 -
spot1034 said:Well you've probably just made it more expensive than it needed to be by cancelling your direct debit!Why does cancelling the DD make it more expensive?I cancelled my DD with YE as soon as I found out they were belly up.When I received my email from SP asking for my meter readings back on Dec 6th 2020, I gave them, but did not give them my bank details. No complaint from them or any indication that it will now cost me more, or that I will incur a penalty.
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slpj said:spot1034 said:Well you've probably just made it more expensive than it needed to be by cancelling your direct debit!Why does cancelling the DD make it more expensive?I cancelled my DD with YE as soon as I found out they were belly up.When I received my email from SP asking for my meter readings back on Dec 6th 2020, I gave them, but did not give them my bank details. No complaint from them or any indication that it will now cost me more, or that I will incur a penalty.The bank will tell your supplier that your DD has been cancelled, so you may be moved automatically on to a Pay On Receipt of Bill tariff which will be more expensive.This happened to me when I cancelled my DD with Robin Hood Energy after my bank account showed that a DD with SoLR British Gas had been set up. There was no notification; I just noticed that the rates on my final bill were higher than I when I switched to RHE's fixed tariff. However, they rebilled the RHE amount at the DD rate after I complained.Check your final bill carefully !1
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slpj said:Why does cancelling the DD make it more expensive?To help us set up your account correctly, please click below to provide us with information we need, such as your meter readings and Direct Debit details.
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Please note that without your Direct Debit details, you'll have to pay for your energy by cash or cheque, which may work out more expensive for you.0 -
slpj said:spot1034 said:Well you've probably just made it more expensive than it needed to be by cancelling your direct debit!Why does cancelling the DD make it more expensive?Unit prices on the tariff we have been moved to are higher for those not paying monthly by DD.See https://web-content.scottishpower.co.uk/files/pdf/solr/Energy-Exclusive-Pricing-Leaflet-Dec20.pdf
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masonic said:slpj said:spot1034 said:Well you've probably just made it more expensive than it needed to be by cancelling your direct debit!Why does cancelling the DD make it more expensive?Unit prices on the tariff we have been moved to are higher for those not paying monthly by DD.See https://web-content.scottishpower.co.uk/files/pdf/solr/Energy-Exclusive-Pricing-Leaflet-Dec20.pdfI've been asked for my meter readings and Bank details in the original email, 6th Dec. I gave my meter readings. When giving my meter readings, I was then presented with a screen as I recall, to provide my bank details. But NOWHERE did it say I HAD to provide these, or I would be charged at a higher tarrif rate. There was no tarrif at this point. I haven't cancelled my SP DD, I've never had one.I can't be put on another YE tarrif, because that doesn't exist anymore.I still haven't been informed officially that I have an account with SP, or what my tarrif is. Only a telephone conversation, telling me that when I am finally set up with an account with SP, that for my area, the rates are those I gave further up. Until I have an account with SP, they can't charge me. They definitely can't charge me more, without informing me first, and informing me of the alternate methods of payment, any penalties incurred by not choosing DD, and without giving me the opportunity to pay by DD, from THAT point.Has ANYONE seen, or been sent any written text, telling them that they will be charged more if they cancel their YE DD?When I get a final bill from YE, I'll pay it by online transfer. A lot of people have cancelled their YE DD's. I think they'll have a hard time and a lot of complaints, if they try to charge people at a higher rate for settling their final bills.My understanding that it is the YE administrators not SP who will have to chase people for their YE bills, which I am very happy to settle in full.Actually, looking at the rate I was told for my yet to be account with SP, it's not really that bad. For me, on current consumption, I reckon about 100 quid a year more. Since I'll be moving asap, a month or so on the SP special tarrif, won't be too bad. Just the hassle of having to switch again.
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slpj said:masonic said:slpj said:spot1034 said:Well you've probably just made it more expensive than it needed to be by cancelling your direct debit!Why does cancelling the DD make it more expensive?Unit prices on the tariff we have been moved to are higher for those not paying monthly by DD.See https://web-content.scottishpower.co.uk/files/pdf/solr/Energy-Exclusive-Pricing-Leaflet-Dec20.pdfI've been asked for my meter readings and Bank details in the original email, 6th Dec. I gave my meter readings. When giving my meter readings, I was then presented with a screen as I recall, to provide my bank details. But NOWHERE did it say I HAD to provide these, or I would be charged at a higher tarrif rate. There was no tarrif at this point. I haven't cancelled my SP DD, I've never had one.
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slpj said:masonic said:slpj said:spot1034 said:Well you've probably just made it more expensive than it needed to be by cancelling your direct debit!Why does cancelling the DD make it more expensive?Unit prices on the tariff we have been moved to are higher for those not paying monthly by DD.See https://web-content.scottishpower.co.uk/files/pdf/solr/Energy-Exclusive-Pricing-Leaflet-Dec20.pdfI've been asked for my meter readings and Bank details in the original email, 6th Dec. I gave my meter readings. When giving my meter readings, I was then presented with a screen as I recall, to provide my bank details. But NOWHERE did it say I HAD to provide these, or I would be charged at a higher tarrif rate. There was no tarrif at this point. I haven't cancelled my SP DD, I've never had one.I can't be put on another YE tarrif, because that doesn't exist anymore.I'm not referring to the YE tariff or YE DD. It was sensible to cancel the YE DD when they went bust if your account had sufficient credit to cover your energy usage to 6th December. Whatever you have done, you'll be charged for energy up to 6th December according to the YE tariff you were on.It is the SP tariff that depends on the method of payment. You can choose to either set up a monthly DD and be charged using the DD prices, or you can choose not to set up s SP DD and pay quarterly by cash or debit card at the higher prices for those methods of payment. Chino has quoted an email you would have received from SP on 6th December pointing this out.slpj said:I still haven't been informed officially that I have an account with SP, or what my tarrif is. Only a telephone conversation, telling me that when I am finally set up with an account with SP, that for my area, the rates are those I gave further up. Until I have an account with SP, they can't charge me. They definitely can't charge me more, without informing me first, and informing me of the alternate methods of payment, any penalties incurred by not choosing DD, and without giving me the opportunity to pay by DD, from THAT point.slpj said:Has ANYONE seen, or been sent any written text, telling them that they will be charged more if they cancel their YE DD?When I get a final bill from YE, I'll pay it by online transfer. A lot of people have cancelled their YE DD's. I think they'll have a hard time and a lot of complaints, if they try to charge people at a higher rate for settling their final bills.My understanding that it is the YE administrators not SP who will have to chase people for their YE bills, which I am very happy to settle in full.slpj said:Actually, looking at the rate I was told for my yet to be account with SP, it's not really that bad. For me, on current consumption, I reckon about 100 quid a year more. Since I'll be moving asap, a month or so on the SP special tarrif, won't be too bad. Just the hassle of having to switch again.1
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