Ocado not charged or pre-authorised my card yet -- does that means today's shopping won't arrive?

FFS2020

Hi, I placed my 1st Ocado order last week.  I noticed they pre-authorised the approximate cost of the delivery the day before my delivery (i.e. they put a hold of £60 or so on my debit card) and then the exact cost of the delivery went through a few days later.
But I have my 2nd delivery due in a few hours, later today, and Ocado has not pre-authorised or charged my card.  There's no pending charge at all.  Does that mean they have cancelled my order?

cymruchris

They don't charge mine until after the delivery is complete - I don't ever notice any pre-authorisations. They might have done it on your first order as a security check - but may not do it again. There was a time when I had a big delivery - and then got a message the next day to say that my card had been declined - the card I'd always used had had a large purchase that month, and the two together took it over the credit limit by a few £'s. I paid off the credit card immediately - and then resubmitted the payment and it went through. So it appears as though that once they have you a customer - they only charge after the delivery. (They know where you live after all) - so I imagine your delivery isn't cancelled. 

FFS2020

cymruchris said:

They don't charge mine until after the delivery is complete - I don't ever notice any pre-authorisations. They might have done it on your first order as a security check - but may not do it again. There was a time when I had a big delivery - and then got a message the next day to say that my card had been declined - the card I'd always used had had a large purchase that month, and the two together took it over the credit limit by a few £'s. I paid off the credit card immediately - and then resubmitted the payment and it went through. So it appears as though that once they have you a customer - they only charge after the delivery. (They know where you live after all) - so I imagine your delivery isn't cancelled. 

Thanks.  That makes sense.