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Airbnb changed t's and c's
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CreditCardJunkie
Posts: 649 Forumite

In Feb I booked a weekend in Edinburgh for September. Flights via easyJet and apartment via Airbnb. Half the accomodation has been paid for the Airbnb which is a fair amount of money.
In August our flights were changed and no longer suited as the times meant we would only really get one day in Edinburgh as it was late leaving and early departure home.
Because our flights weren't cancelled we couldn't get a refund via Airbnb so decided to reschedule for Feb.
Had an email today from easyJet advising our flights for Feb have been cancelled. Went through Airbnb and it seems I can only have a refund of the service fee! They have now changed their t's & C's to say anything booked after 14th march isn't covered by travel disruption or cancellations. My initial booking was placed before then but the change to our booking was after.
I paid on my credit card via PayPal...is there any way I can get my money back?
In August our flights were changed and no longer suited as the times meant we would only really get one day in Edinburgh as it was late leaving and early departure home.
Because our flights weren't cancelled we couldn't get a refund via Airbnb so decided to reschedule for Feb.
Had an email today from easyJet advising our flights for Feb have been cancelled. Went through Airbnb and it seems I can only have a refund of the service fee! They have now changed their t's & C's to say anything booked after 14th march isn't covered by travel disruption or cancellations. My initial booking was placed before then but the change to our booking was after.
I paid on my credit card via PayPal...is there any way I can get my money back?
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Save 12k in 2025 #6 - £300 / £3000
MFW - 19 months shaved off the mortgage
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Comments
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Cancellations are down to the accommodation not airbnb1
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Can you not get another flight?0
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