Council tax query on band

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Newbie
Hi I live on a new development and have been given band E for my council tax. When I looked into challenging it on the valuation web site it states find properties of similar size and same type. I did all of this and phoned to say at least I should be a D . They now say that my examples should be no more than 10years old and within 2 miles from my development. Is this correct as I am struggling to adhere to this verbal request that does not appear in there web site? Any help much appreciated.
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My advice would be to complete the online appeal form (if you are within the 6 month time limit and have not already done so) and unless the VOA supplies evidence which convinces you Band E is correct, let the matter proceed to a hearing by the Valuation Tribunal.
You would be about 20 years too late to have brought a case to the Valuation Tribunal as there is a 6 month time limit on making a valid appeal.
thanks
Tracy
Secondly it is always better to start your own thread, rather than piggy back someone else's.