Holding companies to account for their drivers' actions
in Campaigns Corner
9 replies 261 views
Back in August, my car was damaged by an SSE van that made a horlicks of reversing down the end of the no-through road where my vehicle was parked. I did not realise the van had hit my car until after it had left. I am sure it was the SSE van that hit my car as no other vehicle came down to the end of this cul-de-sac that day. I contacted SSE's 'help' desk, blackbox, took a photo of the car and was advised to get in touch with Axa XL who handle SSE's insurance. That was the extent of their advice to me.
I have since waited months for any acknowledgement from SSE. My contacts at Axa have been helpful but there seems nothing they can do but wait. Finally, on Nov 11th blackbox responded to Axa XL saying they would not release any telemetrics data regarding the incident unless it was demanded by the police. As above, reporting the incident to the police was not something I was advised to do by SSE themselves at the time of the incident. Without this data, there is no proof that the van was at my property and so there is no possibility of SSE paying up for the damages they caused.
In essence, they have just waited out this incident and then - rather than pay up - they have put a new obstacle in my way to try and make me give up on the whole thing.
Since early August when this incident happened, a lot has changed. I have had the car repaired and subsequently sold it. The cost was £420 for the repairs. My neighbour who can corroborate that the van was at my property is now seriously ill in hospital and, of course, enough time has gone by for the police to not be too thrilled about getting involved.
I am incensed that a utility company can just dodge their responsibilities in this way. I imagine I am not the only one who has suffered in circumstances like this. I would like to hold SSE accountable for what they did, and pursue them for damages to compensate for their efforts to dodge justice. I have no legal training so I do not know if there is a case that can be made, but I would like to do all that's within my power to make these guys realise that there are consequences that come from crossing Joe Public.
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