Read the full story:
'Asda and Sainsbury's raise price of many delivery slots in online groceries shake-up'
Click reply below to discuss. If you haven’t already, join the forum to reply.
Asda and Sainsbury's raise price of many delivery slots in online groceries shake-up - MSE News

519 Posts



Asda and Sainsbury's are making big changes to what they charge for online grocery deliveries, with many shoppers set to pay more as a result...
0
Latest MSE News and Guides
Martin Lewis quizzes Rishi Sunak
Watch the cost of living support Q&A here
Join the MSE Forum discussion
Replies
Long overdue market correction .
People will moan but unless the supermarkets make money doing deliveries ( or at least cover costs) then they will stop doing them or raise the cost of their products
But I think I've now had 17 or 18 free deliveries since my husband has been Shielding - so if they'd had an average fee of £4, then it would have cost me £72 to date. So if I pay for the next 10 deliveries at 7 pounds, it's still only averaging £2.50 per delivery. I've said all along that I would have been happy to pay for my deliveries (them and Iceland have been a massive help to us) and don't have any issue with them charging for the service, so I'm certainly not going to complain now.
My only beef with it (and I told them as much), is not being advised in advance and spending some time trying to get through on the phone, after my delivery on Sunday was charged at £6, which I simply thought was a mistake, as there was nothing in my account details to suggest anything had changed. I can apparently cancel my current slot and try and find a cheaper one, but I'm not sure I want to risk it and it suits us to keep weekdays free for hospital attendances, which are often at short notice.
Those persons time isn't free - If they whizz around picking your order in 20 minutes, and then do two more, that'll be 3 orders picked in an hour (I'm sure they do more than that) when they probably earn £10 an hour - which will then get loaded into a van (that needs maintenance, fuel, a driver before you even factor in the lease cost of the vehicle itself) before it arrives at your front door.
That's really what your £5 delivery fee is paying for. Yes it feels like we shouldn't have to pay for it - but if an increasing number of us want shopping delivered - we have to support the costs of the infrastructure to do so.
Good enough is almost always good enough -Prof Barry Schwartz
If it scares you, it might be a good thing to try -Seth Godin
Delivery passes give supermarkets money up front but that doesn't make them a profit, if customers then use it a lot and fill their trolley with special offers. I just ditched my Ocado SmartPass cos I couldn't get slots. and they charge 99.99 a year now. Got a 7 month refund of £58 something.