mortgage offer no hard search

Hello,

I received my santander mortgage offer at the end of Oct and just had in my new clearscore report today, however no hard search seems to appear anywhere on my account only a soft search when i applied.
I was expecting to see a hard search noted on my file now that I've had my offer for nearly 3 weeks, is this correct they only do soft searches?
Thanks

Comments

  • Maybe they used a different company, my hard search was transunion and didn't show on clearscore either x
    NATIONWIDE FTB -
    Full application- 8th July 2020
    Hard credit check - 19th July 2020
    Physical Valuation carried out - 5th August 2020
    Valuation received by Nationwide - 7th August 2020
    Offer via text message - 18th August 2020
    Message via text saying revised mortgage offer - 13th November 2020
    Exchanged contracts - 16th December 2020
    Completed - 18th December 2020

    VIDA HOME MOVER SOLE MORTGAGE
    Full application - 29 November 2023
    Requested more documents - 
    4th December 2023
    Offer subject to Valuation- 6th Dec 2023
    Valuation booked - 6th December 2023
    Physical Valuation carried out - 7th December 2023
    Underwriting 11th December 2023
    Mortgage offer - 20th December

  • Do you have an account with them where you salary goes?
    I applied for a HSBC mortgage and no hard search was carried out on me, just a bunch of soft searches. I have banked with them for over a year and my salary goes into the current account.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Used Experian perhaps. 
    Would have checked Trust Registry, National Hunter and the London Gazette in any event. 

  • Meh123
    Meh123 Posts: 282 Forumite
    100 Posts First Anniversary Name Dropper
    My Santander soft and hard search can be found on Experian. With all the trauma we’ve been through during the Santander process I feel confident that you’ve had your credit check, now just relax and bask in the glory of your offer haha!!
  • FTBMish
    FTBMish Posts: 37 Forumite
    10 Posts
    They used experian for me, not equifax or transunion. Got to remember to check all CRA'S 
  • Thanks all, nope do not bank with santander, my mortgage application was fairly quick (19 days), no hard search on my file ever shown on my file, i don't have experian, i have the mortgage offer so i guess it'll show next month on clearscore!
  • gab3x
    gab3x Posts: 202 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    The only place where my mortgage hard search appears is Equifax, Experian and Transunion (Credit Karma) nothing.
  • bradders1983
    bradders1983 Posts: 5,684 Forumite
    1,000 Posts Third Anniversary Name Dropper
    edited 15 November 2020 at 11:38AM
    I applied for one in July and completed October with Barclays, still no hard search on Equifax.  Havent looked on Experian yet. In reality though OP there are bigger things to be worried about, I certainly aint bothered 🤷‍♂️
  • FTB_Help
    FTB_Help Posts: 336 Forumite
    100 Posts First Anniversary Name Dropper
    I applied for one in July and completed October with Barclays, still no hard search on Equifax.  Havent looked on Experian yet. In reality though OP there are bigger things to be worried about, I certainly aint bothered 🤷‍♂️

    You're right, i have my offer, im sure it's all good!
  • FTB_Help said:
    Hello,

    I received my santander mortgage offer at the end of Oct and just had in my new clearscore report today, however no hard search seems to appear anywhere on my account only a soft search when i applied.
    I was expecting to see a hard search noted on my file now that I've had my offer for nearly 3 weeks, is this correct they only do soft searches?
    Thanks

    Also no hard search.  Only a soft search on AIP but no hard search at all on the 4 credit reference agencies.  Got my offer in September. 
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